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"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"The guys from Falcon Pro, Alex and Gerardo, were great to work with right from the first time we met with them. After introductions, we all walked through our space together and discussed what we wanted to see at the end of the job. Along the way they made suggestions about things that we should consider as well. Once we agreed on the price and scope of work, they accompanied us to pick our cabinets, countertops and tile. They also took us to the home of a client whose house they had renovated extensively, so we were able to get a firsthand look at the quality of their work. Their input and responsiveness throughout the process was great, and their attention to detail and the I'll quality of their finishes is five star. From painting and tile work to plumbing and electrical upgrades to complete kitchen and bathroom remodels, we recommend Falcon Pro without hesitation."

"It was really nice and he was very quick I was so surprise. he told me it can take 2 days but I went to shopping and upon getting back it was already done."

Guaranteed Improvements take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!\n\nResidential Basic Individual\n#: RBI003968

"They did a great job. They worked with my schedule"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"Excellent and professional job"

"Avery was great and professional. Did a great job pressure washing for me and I have referred him to friends and family. Would hire again."

● Handyman Service\n● Cabinet Painting\n● Deck Remodeling\n● Painting - Interior & Exterior \n● Tiling - Wall,Flooring & Backsplash\n● Gutter Cleaning\n● bathroom Remodeling \n● Carpentry\n\nCall or text @ 6782008235 for your free estimate

"Kimberly and her team did a great job updating my kitchen and flooring. They were timely, efficient and did quality work. "