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"Resourceful and organized"

"Done with two guys that made it right!"

"Beware........ stay away....... save your self the headache.........this is Florida Where to begin, the service has been horrible. I got my shower installed in Dec of 2024, and I'm still trying to get my shower fixed properly. There is a list of things wrong with my shower, 1. A drippng shower head for over 4 weeks(that was told was normal by Joe that they came out 4 times, to so call fix it. He blew in the head of the shower and put it back on instead of replacing the valve like I told them in the beginning.) FINALLY FIXED 2. Water pooling in the left front corner of my shower (still not fixed yet) 3. Sliocone caulking coming off, still not fixed yet ( I was told don't worry about it it won't go behind the wall. 4. Doors are off set there is a gap in the wall( I was told it my existing wall not the wall that they put up, yet there is a gap in the framing.) 5. My doors were put in backwards, so when Joe fixed it he added more scratches to the base of my floor to match the other ones"

"Super efficient, extremely courteous and professional. Advised on what needed to be done. Will definitely recommend him "

"I had an excellent experience with National Service Pros! From start to finish, their team was knowledgeable, friendly, and professional. Carlos and his team went above and beyond, taking the time to explain everything in detail to ensure I was comfortable and fully informed throughout the process. Their thorough approach and dedication to customer satisfaction made a real difference. They installed a new unit at my house the same day. They picked up and cleaned area when they were done!! Highly recommend!"

"Do not hire this company. If there’s an issue after they do the work, more than likely you won’t heard or see them again. In a nutshell they unresponsive and unprofessional to say the least. I Don’t want to make this too lengthy so I’m keeping it as short as possible so that you know what my issues are with this company. Samuel (one of the 2 plumbers said to fix the charge will be $1,200. I said I’ll get more quotes he then agreed to $800 for a job that took less than 1 hour. I hired them to repair a leak on my main water line on 11/28/2024. I called my water company on 12/16/24 to confirm if the water consumption was back to normal and they told me no. They can see live daily what’s going on. Samuel thinks a bill 30 later is the only way to know if the leak is still present and this is not the case. I’m sure they know this as well. Technology is a beautiful thing. I explained to Samuel in a voice mail and text that the water company is on the line with me now and will let him know the leaks has not been fixed. I sent several text and voice mails about the on going leak and for them to come back to fix asap. The representative agreed that we can do a conference call with the plumber. He did not answer my call or text. I was ghosted/received the silent treatment. My last voice mail and text messages to him was 1/2/25. No replies or call backs. I filed a complaint to Angie on 12/16/24 and the Plumber company had until 12/26/24 to reply and they did not. How ironic my last text and voicemail must have prompted them to now reply to Angi regarding my complaint. I said Just want you to know I just left you a detailed message about the leak and that I consider this abandonment of service from you if I don’t hear from you today You were pay in full, so there’s no reason why you should not complete this job. That’s why I’m calling this abandonment of Service which is unethical on your part. As a business and employee/r you never disregard your customers concerns which I have expressed to you. And nevertheless you never showed up, returned my previous calls/text. The. Suddenly they replied back on 1/2/2025 on the same day of my last text and voicemail Angi previously known as Home Advisors. As of today I have not hear from anyone from this company. They do not honor their 90 day working guarantee. I needed them to come back 2 weeks later and to be on a quick call with the water company . To his credit I did speak to Samuel for a very brief moment the first time a call..he was quite dismissive so I could not fully explain to much in our minute or less phone call. He told me he wouldn’t come back until January 2025. I texted and called 1/2/25 with details to come fix the leak. No answer from my voicemail or text messages."

"Professional on time and excellent quality."