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"Technician was knowledgeable about the repair"

"The services we received from Oak Plumbing was FANTASTIC from the customer service (the ladies that answered the phones), to the Technicians. The quote/price for the repairs was very reasonable, as will as quick service. One of the things that I really appreciate was that both the technician that can to give the quote, and the technician that can to do the repairs both respected COVID Protocol including fresh booties for their shoes. Oak Plumbing will be my go-to plumbers for all my plumbing needs."

"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"

"Leo and his crew were very professional and on time. The replacement of the old galvanized pipes was seamless."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"I was apprehensive about this project because the entire, crumbling sectional clay sewer line from my 95 year old home needed to be replaced. Bracing for some crazy expensive bids, I obtained four of them. One was actually crazy; of the other three, I chose Fito for their very professional proposal and excellent value. On the day of the job, they pulled up fully equipped and ready to roll, and knocked it out in a day. Added to that, the entire crew, to a person, were so courteous I considered it a bonus. Satisfied? So much so I had them replace all the drain lines under the house the next day, again for an excellent price. Don't get upsold, cross-sold or down-sold; I believe you can trust this company to do your job correctly and honestly."

"Marvin is a very skillful and professional man. He is a very detailed and neat person and not rushing to finish the jobs. When he completed the repaired job, he repeatedly ask you to review and check over what he’ s done until I satisfied."

"The plumbers, Byron and Jose, explained what they were doing and took less than 1/2 hour to clear two blocked drains. They charged the going rate, which I find high, but determined that it was less than others who use plumbers a lot would expect. I'm new to plumbing needs - a knowledgeable and personable crew. I particularly appreciate that two people came, one who is learning. I enjoyed the cooperation and the chat between them."

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning.

Here at Raya Engineering, we sustain our company on the principal that our customers come first. We offer services that are tailored to your needs and we're ready to show you what our experience can bring to your project! Call us today!