Get matched with top gas piping pros in Davis Junction, IL

25 years in plumbing and pipefitting

"Chris installed fireplace doors we purchased from Fireworks in Rockford. He was prompt, did an excellent job, and gave tips on how to maintain the product moving forward. He wasn't at the house to install a new gas starter pipe but I asked his opinion on ours, as it has warped quite a bit since initial use and he replaced it for me at the same time for a fair price. Chris is knowledgable and does top notch work. I highly recommend him for any of your fireplace needs. <br />"

"Work was done very well. Had to cut the pipe coming out of the wall to router out the drain and replaced it with a coupling for easier access in the future. Also went out of the way to address a couple of other issues. Replaced the 3 piece T from the garbage disposal with a one piece style to add strength and remove the sag. Noticed the water pressure at the kitchen faucet was weak, cleaned the screens, and advised that a new faucet was needed to solve the problem. Very professional, handled my obnoxious dog very well, and was thorough in cleaning up when the job was complete."

"One person and about 4 hours but I now have working shut off s and more water coming out do galvanized 1/2 pipe. ?"

"Provided a service call for a refrigerator that we not working. Freezer was still working. I called on Monday and made an appointment for Wednesday morning. He called exactly at 7:30 am to let me know the time he would be out. Showed up exactly at the time that he said he would be there. I had a frozen pipe so he thawed the pipe and checked for holes. When non were found, he said that if it happened again, he would return at no additional charge. Didn't try to replace parts that were not broken and the refigerator has been working fine ever since. This is a 15 year old refrigerator so I didn't want to spend a lot of money. They were well work the speedy house call. Thanks! <br />"

"Initially, I had called another plumber to unclog a kitchen sink (my questions are posted in the plumbing section). This first plumber routed out the sink, but that caused more backup down the line which he then referred me to a specialist that could pressure wash the entire line ($600.00). This may sound like a normal thing to do, however the line is only 15 feet long and is assessable from under the cottage (something my first plumber did not investigate). Cartenzo plumbing came out and replaced the poorly designed system with new pipe along with putting a bathroom sink back together and unclogging a toilet in another unit. We have many small rentals, and a tradesman that is willing to work quickly and efficiently on many small headaches is valuable to us. <br />"

"When the furnace would not start, I called Gilley for warranty replacement of the inducer. <br /> The first visit confirmed my request but I was charged $70 .  I agree that it had to be verified but I didn't expect to be charged for it.  When the part came in the serviceman replaced it and charged me another $87.  There's something wrong with charging for warranty work.  It really should be billed to the manufacturer.  At the very least, I should have been informed of the charges in advance. <br /> <br /> I had the service tech look at the chimney cap (from the ground) while he was there.  He said that someone would call me to check it out.  I was never contacted. <br /> <br /> Earlier this month I contacted Gilley to ask for an additional discount for cleaning furnaces in the 5 homes I own,.  I was told that someone would check and call me back.  No one ever contacted me. <br /> <br /> Last year was my first experience with Gilley when they installed a new furnace in one of my homes and I was very pleased with the whole process.  I know that the owner is cutting back on his involvement and perhaps this explains my dissatisfaction this time. <br /> <br /> Please note that my "C" grade for professionalism is not intended to reflect on the service tech but on the company as a whole."

Licensed Bonded and Insured Plumber. 22 yrs experience in plumbing. 2nd generation Plumber. 4th Generation Sycamore resident.

"Amazing customer service by this business.  The woman on the phone was so responsive that one day I called and the phone was switched to fax.  She saw my number and called me back to see what I needed. <br /> The came out to diagnose the problem or rather what was broken on the electronic ignition for the pilot light on my gas fireplace.  The service rep was able to manually light it so I could at least use my fireplace in the interim.  They were able to track down the part, order and install it in a very timely manner.  I strongly recommend this company. <br />"

"<p>The whole appointment took about 4 hours.  There were at least four guys who worked efficiently and didn't leave a mess when they left.  My husband asked them to leave the copper piping and they left it in a neat pile.  </p> They explained what they had done after.  So far we are happy with the service and their quote was better than the big competitor here in Rockford.  They contracted the duct cleaning with another company as part of our price so hopefully that goes well next week. <br />"