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"Wonderful. They were at my house within 4 days to install the new unit. They had everything done within 2-3 hours. Very nice, courteous and professional. Extremely happy with the service. Highly recommend this company"

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"Previously I had used Rod Poppe for our HVAC needs, however, when he retired he sold his business to Watkins.  When our air conditioning unit stopped running on Friday evening, I gave Watkins a call.  Since it was fairly late, their answering machine gave an option of leaving an emergency breakdown message or a regular message (which I chose due to the late hour).  On Saturday morning I gave them another call about 8:00 AM and left an emergency message since it was going to be a hot, muggy day and I needed the unit fixed ASAP.  I received a call back from Michael House, the on-call tech very quickly and by 9:30 he was at our house.  After doing a thorough analysis, he found a blown capacitor and low Freon level, but otherwise the 24+ year old unit was in good shape.  Michael was VERY professional, courteous, and thorough.  I would HIGHLY recommend Watkins for any HVAC work."

"We selected Blair Heating and Cooling to install a Trane Mini-split ductless AC system in our historic 100 year old house. The system has two compressors and a total of 6 indoor units. From the start, Greg Blair and his team went out of their way in suggesting ways to accomplish exactly what we wanted. His team sought our feedback on every decision made right down to the routes the outside lines took to make sure they were as integrated as possible. Even though the job was difficult as our house is a three-story brick house with terra cotta blocks in the walls and metal where you would think metal shouldn't be, all of them remained positive, helpful and really excellent. I can’t recommend Blair any higher. This is the second job they have done for us and they are definitely our only choice!!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can on your particular task or project. We look forward to earing your business! Book with us online or feel free to give us a call today.