Get matched with top fridge, freezer or ice maker repair or service pros in Desert Hot Springs, CA

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"Igor comes over, checks it out, gives me a quote, orders the part, comes back to replace the part. He is efficient and professional. With the dryer repair, in one case he had to send a worker out to do the job. I remember being impressed that the worker cleaned the inside of the dryer really well and when the part was replaced he was still not satisfied that the dryer was working correctly and safely, so he came back on another day but did not charge beyond the original quote. I find the cost of service from Universal to be not cheap but worth it for the assurance of quality and reliability. <br>"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Excellent service. Judah did the work and he was right in time, diagnosed the situation instantly and gave us a fair price. Nice guy. It was all done within a couple hours which is great because it’s COLD outside. We also decided to replace our thermostat."

"Service was prompt, problem fixed in a very timely manner! Very happy customer. <br />"

"He was so professional, courteous and respectful in all ways. Like I stated above, he did an excellent awesome job!!! Everyone should call AM and M Appliance Service. Thank GOD for people like Mario who cares about the satisfaction of his clients. You can tell he loves what he does and that makes a big difference in how he performs his job. Well done Mario, my daughter and I thank you so much. <br />"

"OVERALL GOOD. I WOULD CALL AGAIN IF MY STOVE, OR ANY OTHER APPLIANCE PRODUCT GOES OUT OF SERVICE. IT WAS JUST A PLEASURE WITH THEM. THANK YOU VERY MUCH."

"Its a long story, but the lower oven burner stopped working at the same time the control panel gave us an F9 error, which referred to the self-cleaning oven door lock. I went online and looked for a Jenn-Air certified repair company and found one in the Inland Empire that also covers the Coachella Valley. I had to wait about 10 days for the serviceman to come. He walked in, asked me what was wrong, barely looked at the range and decided we needed about $800 in parts, plus $300 in labor to repair it. It took another 7-10 days to get the parts in and by the time he came to do the repair, the door lock issue had already fixed itself and the $500 control panel he put in didn't solve the burner problem.  The repairman didn't know what else to do and basically told us we needed to buy a new range, so we asked the repairman to take out the parts he put in and we settled at just paying the initial service charge. <br /> We were very concerned about buying a new range, because it was custom fit for an island and included a downdraft that had to be cut into our slab when our kitchen was remodeled. Jenn-Air doesn't make this kind of oven anymore and we weren't sure the alternate Kitchen Aid model would fit in the same place. The Kitchen Aid was going to cost more than $3,000! <br /> In desperation, I decided not to worry about Jenn-Air certification and went on Angie's List and looked for local appliance repair companies with good ratings and came across Williams Dependable Appliance. David Williams came out and actually listened to me about what was going on; he did some diagnostics and looked at the wiring diagram that was included with the range. He said he thought is was just a relay that had tripped, so he ordered the part. When it came in, he came to our house on a Saturday afternoon, and even had his teen-age son on call in case he needed help lifting the range. As it turned out, he was right about the relay, and was able to replace it quickly with just the help of my husband (and a couple blocks of wood) to hold the range up. The final cost was the original $75 service charge plus $50 for the part! <br /> I can't say enough good things about David's service which was ethical and honest, especially compared to the first company. I would recommend him heartily because he gave us back our oven which hadn't worked for almost two months. David obviously knows what he is doing and really tried to solve the problem. Plus he's a nice guy, as well as his wife Michelle, whom I talked to when making the phone calls. <br />"