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"Steve and his team were amazing. I cannot recommend them enough. From the initial evaluation, Steve was honest about my system. He quickly identified those portions of the system that were functioning and not functioning. Steve and the team check the functioning aspects of the system to ensure they were functioning, would last and not require replacement. I NEVER felt like I was being up-sold or taken advantage. I cannot recommend Steve and the team at Filtration Direct enough for any issue you maybe having with your water. His team is honest, respectable and very professional. Not to mention the work they did was top notch. Thank You"

"Leak was found and plugged in light fixture (broken conduit, most likely). Arnold was very professional and thorough, kept checking all possible problems even after he found the leak, and let us know the rest of our pool plumbing was in good shape. Gave us advice to keep an eye on possible problems. Charge was a little higher because we have a combination inground spa with our pool, meaning more plumbing to check. Very happy with results."

"It went great! They responded very quickly, showed up right on time, were able to fix it and there were no hidden fees or extra charges. Would definitely hire again."

"The replacement went off without a hitch."

"Cannot rave enough about Christian and the West Bay team!! I was a little nervous about solar, we had spoken with a few other companies beforehand and didn’t have the best of experiences. Night and day difference talking with Christian! He was extremely knowledgeable and the first guy I’ve spoken to that really understood the product and how everything would work. The installers that came out were also very friendly, professional, and clean. They did a wonderful job installing my new roof and the solar system looks absolutely beautiful. Not to mention my power bill last month was only $14!!! Thank you Christian! Thanks West Bay! You guys are great!!"

"Everything went very well. We have used Mike and Sonny before to remodel our kitchen and 3 bathrooms. Mike also designed and installed a wall unit in our family room. Their attention to detail and quality of work make them our choice for every remodel or upgrade project in our home."

"We both a new house and one of the bathtubs was a little rough looking. They came in and worked all day and the tub looks amazing! It's cheaper than buying a new tub but it looks like a new tub!"

"Overall, everything went very well. I must say that this whole thing was somewhat of a learning experience for me. Unless you've done this before on your own, you probably don't know how the industry works. At some places, you go there, pick from a selection of granite styles/looks, and the price is posted on each granite slab or sample and includes installation. Pretty easy to compare styles & prices. However, I didn't go that route. On the initial ratings questions, I chose "N/A" for price. I'll explain below. I had previously worked with ProSource on a bathroom project and decided to go there first. If I remember correctly, their samples were mostly or only quartz material and we wanted to see more choices. They suggested I go to Omicron which sells only granite, so I did. My wife and I went there and found a slab we liked. We then contacted ProSource again and told them the slab we wanted, gave them some preliminary measurements of our kitchen and they gave us a quote. This was done all through email. Their quote was a little more than I had expected so I decided to get another quote through Angie's List. I found Bella Stone, read the few reviews that were there and decided to get a quote from them. I sent Mario the same measurements I had sent to ProSource and he gave me an estimate which was about $3K less. It was then when I started to discover that it's not easy to figure out just what you're paying for and how the industry works. Omicron is a supplier/distributor of granite. They only sell to "fabricators/Installers" and not to the general public and they won't tell you how much they charge the fabricator for an individual slab. So because of that, we didn't know if the slab we had picked was the least expensive, most expensive or somewhere in the middle of what they offered. As a result, it was impossible to tell exactly how much we were paying for installation. Different fabricators mark up the product differently and charge different prices for their work. In our situation, due to our measurements, we were at the point where we didn't know if we needed 1 or 2 slabs for the project. That meant the fabricator might have to buy both slabs from Omicron even though they may use very little of the 2nd slab for our project. I later asked what happens to the part of the slab that isn't used for our kitchen and Mario told me that he keeps that and can possibly use it for smaller jobs that may come up for him. That gave me a little more insight into how the supplier/fabricator relationship works. I chose "N/A" for price in the ratings but overall, I think I got a fair price, although I only got 2 quotes so there may be cheaper prices out there. When reading the reviews for Bella Stone, one of them stated that Mario had recently re-located from the northeast and had only been doing business in Jacksonville for a short time, but the reviewer's friend worked in a related field in Massachusetts so he asked if he had heard of Mario. He had and had also heard good things about him so it was then I decided to go with Bella Stone. Mario came to my house, took measurements and answered a few questions and everything went well. He did all the measurements by hand and not by laser which apparently a lot of installers use. He was there for about an hour doing the measurements. He indicated that based on his schedule it would be about a week before the actual installation, which was fine, we weren't in any particular hurry. I asked about the type of edge that would be on the granite and he compared it to a slightly curved edge that was on my microwave oven. After he left, I started thinking and remembering images in my head that I had seen in various showrooms over the years and I went online and researched. It turns out the there are MANY edge types out there, and with some of those types, there are additional costs associated with them. Again, this depends on the fabricator. I had specifically remembered one called "Full Bullnose". I contacted Mario and told him that I would prefer that edge instead of the one he described to me earlier. He said OK, but it would cost about $900 more. This seemed to be similar to what I had researched online. Being just before the week of July 4th, and due to both of our work schedules, we ended up delaying the installation for a few more days. Day of installation went very well. Taking out the old laminate countertops (this was not included in the original estimate but early on he had told me he could do that for $350, which sounded reasonable) went smoother than I had anticipated. They were very careful to get them out without damaging the cabinets. It was pretty much an all-day process. There was a separate part of the granite installation where a backsplash was required and the wall where it was to go was not exactly flat, so he had to take a chisel and carefully chip away part of the sheetrock so the backsplash would fit flush along the entire length of the backsplash. That went well also. Mario did seem like he really cared about the quality of his work. He took his time during the installation and at one point after he and his helper brought in the biggest piece of granite and put it in place, he saw that something wasn't exactly right so they carried it back outside, trimmed it up a bit and brought it back in. Along with the new countertops, we also got a new sink which came from Omicron as well. Mario said he knew a plumber that he works with and asked if I wanted him to get me a quote. His quote was reasonable so I went with him. That worked out very well as they talked to each other and coordinated when he needed to get there for the plumbing part. I didn't need to get a plumber on my own and worry about having him get there too early, or not show up at all and have it cost more money. Most of the installation did not include a backsplash, as we wanted to explore some tile alternatives. I asked him to bring me a decent size scrap piece that we could take with us when shopping for tile, and he did, and he even made us a very nice granite cutting board from some of the left over granite! So I guess the overall message here is that we were very pleased with Mario's work. The secondary message is do your research and ask about any variables that you can think of that may apply to your situation like edge type, demo/removal of existing items, plumbing/electrical. Ask the fabricator/installer if there are any variables that HE can think of that may come into play. Our installation was a fairly simple one. In all fairness, the first quote I got from ProSource didn't indicate an edge type either, so if I had gone with them, their revised quote may have ultimately been higher as well. I would hire again and recommend Bella Stone for any granite installation."

"Performed Power Scrub and Scotch Guard on carpets. Performed acid base cleaning on kitchen and bathroom tile floors. Would hire again."

"Jeff did an excellent job. He cleaned out the gutters by hand and removed leaves, moss, etc. from the roof. He cleaned everything up and left my pool deck and all areas around the house in great shape. He is educated, clean cut, and professional. He gives the Ritz Carlton service experience."