Get matched with top window a/c unit service or relocation pros in Dracut, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"It went very well. Mitch and Aaron did the job. They were both friendly and professional. The job took most of the day (about 7 to 8 hours). They were quiet and courteous. They arrived on time and began working right away. When they finished they cleaned up what little mess they made. Mitch took the time to go over how the units functioned. Overall I couldn't have asked for better service."

"Absolutely top notch service and knowledge for the best price around Literally wouldn’t even consider calling another hvac company - thank you Keenan we look forward to the next time we need your services"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"We had a service call from Rick R to resolve a problem with our propane tanks shifting and tilting. He was efficient, pleasant and most importantly, informative. He had excellent information regarding propane safety and some steps we could take to have improve our safety equipment. I was so impressed with the excellent service that he provided."

"I had originally thought that a high velocity mini-duct central a/c system was the only option for my Victorian home with baseboard heating. But when Joe Carnevale from Airco explained the benefits of a multi-zone slim-duct system with concealed air handlers in the attic to cool the second and third floors and a conventional system tied to existing (unused) floor registers on the first floor, I was intrigued. After rebates and tax credits (which aren?t available for high velocity systems) the cost was extremely competitive and the fact that the system has four individually controlled zones means that I can adjust the cooling levels to keep operating costs lower. The installation was a little tricky as I asked (owner) Steve Duarte and his crew to run the refrigerant, electrical, and condensate lines through an unused chase to the second and third floors rather than affix a conduit to the outside of the house (which wouldn?t have been allowed due to my home?s historic designation.) The work was done efficiently and with practically no disruption to the day-to-day living that went on during the installation. The left the house and basement very clean. I have been very satisfied with the system?s performance during the several heat waves we?ve experienced this summer. All in all it was a very professional job from start to finish and I would highly recommend Airco Home Comfort Services to anyone considering central air conditioning, and in particular to owners of older homes without existing ductwork.  <br /> <br />"

"Village Home Services understood our unique need, set a fair price and showed up ahead of time. Communication was great throughout. Their technician, Scott took his time to carefully assess and carry out the job. The result was exactly what we needed. We are very happy with the outcome!"

"I was a repeat customer of 128 Plumbing and Heating. Through the MassSave program, we had our entire furnace replaced (oil to gas conversion) as well as a new Central A/C unit and tankless Navien hot water heater. We originally called around (I was a much less experienced homeowner back then) as we wanted to explore just central A/C as we were expecting our first baby. The salesman Kevin came out, he gave us many options, he was very nice and professional. This is where 128 shines, in the sales process. They absolutely tell you they can do anything you want to hear, and sell you accordingly. They are extremely professional and always show up on time, no question. This is where their good part of their grade lies. We went with them for a massive $20k project getting the new water heater, A/C unit, and gas furnace. They were awesome helping with the rebate process for Mass Save. Everything went great there and I have no issues with this part. Now on to the bad. Fast forward a couple years and I am in the process of renovating my basement. I wanted to get some guys out to look at our duct work and plumbing in our basement as we need to move some pipes and ducts if possible for ceiling drywall. We had the owner come out for the plumbing and HVAC, he was again very professional, extremely nice. No qualms there. However a week later, once I got my quote for the work, it was almost $8,000. I thought, "jeez, this seems really high to move a few pipes around, move some duct work, and clean a drain line". They didnt even include copper to PEX conversion in this quote, which again seemed like a high price for not a huge job. While the owner was there for the HVAC, he mentioned that they have an in-house electrician. I did not realize this, and figured hey, maybe if I go with one company they can come out and do the job all at once and save me from bidding out multiple jobs. I got an appointment with the electrician, this is where it gets comical. He came out, I gave him my checklist (meanwhile, I had already gotten a quote from another trusted electrician that has worked on my house before). Everything seemed great, again, professional, punctual, courteous (even offered to help me take out my trash as it was trash day, lol). No issues with the professionalism. Fast forward another week and a half (took super long to get these quotes). The quote came back in at.... ..... ..... over NINETEEN THOUSAND DOLLARS (read: $19,100). I actually politely told them that this estimate was not even in the right stratosphere. I'm still trying to pry my jaw back up from the floor. Between moving some plumbing, ductwork, and electrical (rewiring, light switches, recessed lighting...no small job but nothing astronomical) we were talking over $26K. I've had friends redo their entire basement for under $15K with things like this included. My current electrician, who is not cheap by any means, but does great work, quoted the EXACT SAME project at $4800. Not sure where that remaining 15 grand went for 128, but that is just absurd to me. Now, I am looking to get my water heater, furnace, and A/C serviced. I figured I would call 128 because they were the original installers, but I am now very skeptical of their pricing after what I was just given. Needless to say, they were about double the price of other competitors I found right here on Angies list for basic furnace and A/C maintenance. 128 definitely lost me as a customer after that. TL;DR: 128 is very nice, extremely professional, punctual and courteous. They have good salespeople. That is where the fun stops. The pricing is outrageous, especially if you have any type of renovation project. The services they provide, while the work may be quality, you will absolutely pay much more than many other reputable companies. I found quite a few on this site with an A rating that gave much more competitive pricing on pretty much everything."

RPM Heating & Cooling LLC Dracut, MA, 01826 (978) 957-2728 RPM Heating & Cooling LLC is a well-known, 5-star, family-run HVAC contractor in the Dracut, MA area. Reach our team today. Heating Contractor, Heating & Cooling, Home Heating Systems, Cooling System, Affordable Heating and Cooling https://rpmheatandcool.com/