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"They were prompt, did as promised, left the job site clean and very professional."

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."

"Absolutely horrible. They will not fulfill the 10 year warranty. They have ruined the roof and it will require a full roof replacement and structural repairs. Do NOT use this company."

"Fantastic customer service from the owner on an HVAC breakdown on a 108-degree Saturday. I was able to get an appointment for a Monday morning service call (other companies I called were already booked through Tuesday because of the heat). Austin and Cole (new guy in training) were great--courteous, identified the problem immediately, replaced a blown capacitor, and were done in under an hour. What a relief! I would recommend them to anyone."

"Josh Wilder from Roth Home was excellent. He inspected my outdoor faucet to provide me an estimate to get it fixed. During his inspection he determined there was a blockage and had got the faucet operating with running water in a matter of minutes. He was very professional, punctual, and courteous."

"Very happy with the work that was done!"

"made an appointment because the price quoted to me to diagnose my issue was $89 plus tax, if any repairs are made that would be additional. technician spent 15 min in attic to determine nothing was wrong and then spent remaining time speculating what it could be. After all was said and nothing done my bill came to $307. Technician indicated that it was an extended diagnostic visit. I was shocked and appalled! No tools were used, no repairs were done just the technician speculating on my dime. Contacted the main office and Eva said she would refund me $89 by check. It's gouging and dishonest. If I had known i was being charged by the hour, I guarantee he would have been out of my house 20 mins after he arrived. Im considering contacting the BBB and the attorney general if this is not resolved satisfactorily. I have no problem paying the diagnostics charge of $89 plus tax but not the extended portion."

"They were quick to respond. The product is great. "

"DO NOT HIRE WOLCOTT! They quoted us $4,860 for a sewer spot repair, ripped up our whole yard, then told us they needed NINE THOUSAND MORE DOLLARS to complete the job!!? Wolcott also broke a panel of sidewalk with their excavation equipment - visible track marks and damage - and the GM refused to pay for it. We ended up hiring Reynolds Sewers to install a completely new sewer line for only $6,200 from scratch. In retrospect, going with Reynolds from the get-go would've been the right move. 1/5 Wolcott 5/5 Reynolds"

"HVAC Ministries came out on the same day, which is impressive. We had no heat and our water heater was leaking. It is difficult to get services out here to the coast at times. Mr. Cortes was very informative and explained in detail the work needed to be done. He came out on the 29th and they started work on the 31st. ( New Years Eve) They worked all day and into the night! They got it All done in one long day! Impressive! I recommend HVAC Ministries they are excellent, did a great job and cleaned up after themselves leaving no mess. Mr. Cortes and his crew were very professional and pleasant."