Get matched with top basement drainage channels installers in East Alton, IL

"As far as we can tell, the work was effective at stabilizing our foundation, and the on-site crew led by Luke was great, informing us of their progress along the way. However, we expressed in advance our concern about protecting some of our landscaping. We were assured the crew would have boards to cover landscaping on which removed dirt would be piled. This turned out not to be the case. I’ve had quite a bit of expense and labor to restore landscaping that was damaged during the work. This damage could have been avoided. Foundation Recovery sends out $500 coupons to advertise for their work. My attempts to contact Joe and FRS to honor even a part of the $500 coupon to help defray my landscaping costs have gone unanswered. Our salesperson, Joe, was not present during the work and has not been responsive to our followup inquiries. We are very disappointed in the poor customer service from Foundation and its representatives. I cannot recommend this company based on their failure to address our up-front concerns, lack of response to our followup requests, and the false advertising that is associated with the coupons."

"Brad and his crew came out to help us with water coming into our basement. They sold us on a drain system and dug a perimeter around the majority of our basement, added rocks and pipe and then sealed it back up with cement. They also installed a new sump pump in the same location as the old one. Unfortunately their system has not stopped the water coming into through the cove joint. We’ve had Brad out twice and he insists that their drain system is only designed to catch the hydrostatic water coming from underneath. The sump pump hardly ever does off, even with a flooded basement. This is not correct as a properly installed system should be catching water from the cove joint and sending it through the system in the floor and to the sump pump. I would never use or trust them again. We are out thousands of dollars and still have a flooding basement."

Custom Creations Construction is committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.

We are Erick and Rylie\nBringing quality work and focusing on the customers wishes is exactly what we are here for. \nThanks for being here!

TNT Turnover Services isn’t just remodeling spaces—we’re transforming them.\n\nWe take outdated, worn, or underperforming areas and turn them into clean, modern, high-impact spaces built to impress and made to last. From kitchens and bathrooms to full property turnovers, our work is driven by precision, quality craftsmanship, and attention to every detail.\n\nAt TNT Turnover Services, we don’t believe in shortcuts—we believe in results. We bring reliability, speed, and professionalism to every project, delivering a smooth, hassle-free experience from start to finish. On time. On budget. Done right.\n\nWhether you’re upgrading your home or preparing a property for its next chapter, we’re here to raise the standard and exceed expectations.

"I'd use them again."

"What an outstanding company. Everyone was extremely polite. They kept me informed throughout the entire process and the job site was cleaned completely. Very very pleased with the work and will use them again"

"Steve was very responsive and got the job done. He also alerted me to the possibility of breakers tripping so I could warn my tenants. I would highly recommend and I will use him again."

"We had water leaking from our tankless water heater. The technician that came was professional and courteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer?s fees and a lien on our house if we did not pay."

"We contracted with Basile Landscaping & Lawncare, LLC (Basile) in August 2017 for work that was completed in November 2017. Work included a fire pit patio, consisting of patio pavers, rock stairs, and two small patio walls (approx. 30” tall at tallest point). Also included in the work was a small hot tub concrete pad, a small flagstone walkway, and irrigation repairs related to work performed. Total cost $22,830.00. Within a year of install, the patio walls, which were made out of natural stone and dry set, began caving in due to pressure from surrounding soil compaction. While we were able to reset the stones initially, the problem has gotten worse and now requires repair. We reached out to Basile in Oct. 2023 to get an estimate on repair costs with the hope that they would stand behind the workmanship. While we were not expecting the repairs to free, we did expect a fair price, since the rock walls did not hold up as promised. The rock walls should have been set in adhesive to ensure they would hold up. Jim Thomas from Basile provided us with a bid that totaled $3,500 to fix the walls installed by his company. We were told the bid reflected a $300 discount, since Basile did the initial install. Materials for the repair would be limited to polymeric sealant, which should have been used on the initial install, and repairs to the yard around the walls requiring work. We tried to negotiate a fair price for the repairs, since material costs would be less than $500, but Mr. Thomas would not negotiate a fair price to fix the poor installation provided by his company. In short, if you are looking for a company that does quality work at a fair price and stands behind the work performed, you may want to contract with a different company."