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"Great company to work with, highly recommended. Steve was easy to work with, communication and attention to details was the biggest highlight. He did a complete rough and finish plumbing for us including water heater installation"

"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"Robert was very efficient and did an excellent job."

"I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub"

"Bob is professional, friendly & extremely knowledgeable with outstanding customer service skills. Speedy response time, great work done and overall excellent experience with Fleming Plumbing & Heating. Top notch company committed to their customers. Highly recommend!"

"We hired Mike's crew to do a fairly good sized bit of work on our house that began in Dec of 2017 and was completed in May of 2018. -- SCOPE OF JOB -- - Building out an entirely new Full bathroom (with a large walk-in shower) - removing 3 dilapidated balconies, walling over (1) that was internal wall only (yes, it was a balcony INSIDE the house), walling over (1) that was an external wall, and replacing (1) with a large, new pair of double-hung windows - a complete and total renovation of the kitchen, installing all new cabinets and countertops, all new plumbing and electrical, all new tile floor and tile backsplash, new over-range hood vent, and new lighting, etc. - part of the kitchen reno included opening up a load-bearing wall to expand footprint of kitchen a bit, which, naturally, involved working with a structural engineer and dealing with requisite permitting - full demo and removal of an awkwardly installed fireplace and flue (not original to the house), which required patching of the roof above and the wood floor below - running plumbing and electrical necessary to place washer/dryer in the Den - nearly full renovation of 2 full and 1 half bathrooms: the 2 full bathtubs were left, but all had new vanity, sink, floor tiling, toilet, lighting - correcting water damage due to badly installed plumbing and exterior walls by previous owners - patching and completely reshingling part of the roof - putting up new cedar shingling along front and back of house where balconies were removed - fixing/patching damaged parque flooring by using extra "squares" picked up from area to be used for new bathroom - running new electrical circuits, as-needed - dealing with buliding, electrical, and plumbing permits and inspections with the town - a bunch of interior painting: all the bathrooms, all ceilings in the entire house, and a few of the larger rooms - installing 2 new ceiling fans, including one from a 16' ceiling - and probably a few other things I've missed. This was not a small job. -- QUALITY OF WORK -- Let's start with the end. The final product was GOOD QUALITY WORK. There's not a person who's walked into the house who hasn't said, "Wow, they did a great job!" -- and they did. The entire time I felt like they cared about how everything came out as if it was their own house. -- COST -- They charged a fair price. I never felt like they were nickel-and-dime-ing me. I'm sure you could probably find someone to do it a little cheaper, but they provide a really good bang for your buck. - THE INTANGIBLES - I live 250 miles away from the house, which presented a whole host of challenges on this project. I can't imagine having done this with anyone other than Mike's crew. For example, when crap hit the fan after a storm, they were on-site and taking care of things before I even had a chance to really freak out about it. They helped me with receiving items being shipped to the house -- appliances, materials, etc ... and not just taking the thing inside, but actually inspecting the item in question to make sure it wasn't damaged. More than once they caught a damaged item and saved my skin. It was like having someone I trusted on-site all the time. And you can't put a price tag on that. -- WHAT THEY ARE NOT -- They are not designers, so come with plans for what you want to do. I also get the sense that this project was on the larger end of projects that they deal with and, as such, I had to keep on top of the project, the progress, and the incoming invoices. I'm sure if you're just doing a bathroom or just a kitchen reno, or just putting in a new set of windows ... then this doesn't even pop up as an issue. -- AT THE END OF THE DAY -- I would use them again. In fact, I'll probably be reaching out to them soon for a quote on some roofing work ... because it's never done."

"They did a good work and very communicative. They are a good company and know what they are doing."

"Harold & his crew, Charlie & Mike were awesome. Came to work on time. They listened to my wants & needs and came up with a plan that worked. Communicated with us through out the process. Their attention to detail was incredible. They went above & beyond their job description. I would highly recommend them on any renovations, they are very talented skilled laborers. It was a pleasure doing business with this company."

"Tim built us the deck of our dreams. He did a fantastic job. We are high maintenance and he answered all of our questions throughout. Very responsive. Highly recommended."