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"I am genuinely flabbergasted that this company has so many five star reviews. From the marketing practices to their customer service, my frustration with them was pervasive. The work they did seemed to be fine enough, but it was overpriced (I later discovered) and their communication at several stages was just abysmal. My attempts to have them remedy the shortcomings of their process gained no satisfaction. It also left a really, really bad taste to discover that their signs plastered all over the furnaces and water heaters in the basement of our condo building was not because they had some kind of relationship with the condo *and in most cases had no relationship with the equipment that their signs were on*. Just obnoxious. To top it all off, someone my email address was leaked from their organization which led to it being the target of hacking. How would I know it was them? They were the only company that I had given that particular email address to, Then they had the nerve to ask for a customer testimonial video. As if. Would not do business with them again."

"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Very respectful and would definitely recommend Nolan "

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"Nate is professional and a hard worker. The cost of the mini split system that he installed was reasonably priced and works great."

"The first HVAC contractor (a national chain) I had in to look at my central A/C diagnosed the air handler's fan blowing backwards as a result of a lightning strike scrambling the circuitry. (I told them about the lightning strike in the interest of full disclosure.) This other contractor said it likely needed a new fan but because of the strike they would not repair it. Instead, they would only replace the entire air handler...to the tune of $5700. We were prepared to suffer through the imminent heat wave and fork over the big bucks, but I wanted to get at least one other quote. I had found B&M on HomeAdvisor and requested an appt for a quote. HomeAdvisor wound up canceling the appt because they hadn't heard back from B&M. I decided to call directly. I talked to Paul M and he said they were so busy and couldn't commit to the HomeAdvisor appt time but that they would squeeze me in. I was expecting only a quote, but they didn't give up and wound up fixing it on the spot. It's been working like a champ through the heat wave, and it only cost me $217. Paul even followed up a few days later to ask how it was performing. I highly recommend B&M."

"I recently worked with Trust1 Services and the experience was fantastic. A technician came to my home and informed me that my system was outdated and broken. They provided me with options to either repair or replace it, but without any pressure. We decided to go with the replacement as it was the more economical choice in the long run. During the process, the owner, Anthony, stopped by to check on the job and express his gratitude for our business. He even brought pizza from Town Spa after learning that it was my favorite place. Anthony shared some stories about how he got started in the business, making the entire experience even more enjoyable. This was hands down the best experience we have ever had with a contractor. The work was exceptional, and the overall experience was amazing. Anthony truly impressed us."

"Owner Sam and his crew were very professional and friendly and did great work."

"Very impressed with Camco. A friend recommended cam to me. His response time was quick, he came the same day and got me a quote. Returned a day later to replace my walk in cooler unit at my coffee shop. Would highly recommend!"

"The entire SumZero experience was fantastic from start to finish. Paul came out and did a nice walkthrough to give us a full understanding of exactly how our system should be sized and quickly got us estimates with all MassSave included (and they take care of all of it so you get instant savings). Jackson and Lara were great to work with and did a great job with the project walkthrough and getting everything scheduled quickly. The team uses a nifty app called ServiceTitan so you always know who is coming and get live updates on their arrival which is extremely convenient. When the team showed up for the installation, they had everything they needed and were great about communicating every step along the way and asking questions to make sure everything was just how we wanted it. The attention to detail for the install was top notch (see pictures), and we are really happy with their recommendation to use a Bosch heat pump and Trane furnace. Highly recommend!"