
Serving Eastsound, WA and surrounding areas
In business since 1955
Free estimates
Warranties offered
"The entire process was handled in a timely fashion. The estimate was given and a date set for the work along with a scheduled completion date. More damage was discovered once the siding was removed and additional repairs were needed that were not part of the initial estimate. The workman showed up early and worked for 2-3 days to get the job finished. Where the story gets interesting and what has endeared A-1 to me as a contractor I have used 2 more times since the above mentioned repairs were done is as follows. After the repairs were complete I was anxious for our first wind driven winter rain storm which was the only set of circumstances that the leak manifested itself. It took a few weeks for this to happen and much to my dismay when the rain was driving into the south wall I still found evidence of water coming inside the house in the same spot as it had before. A call to A-1 the following day had the foreman back out to the house to investigate the problem. After some investigative work it was determined that one of the workman had damaged the flange of one of the vinyl windows that they had re-installed. This tear had caused the continued leaking. Now I am sure you are thinking to yourself, why would you recommend someone who make a mistake in a repair job? There is no way that I could have determined that the damage to the window flange was something that pre-existed the work that was done or if it was caused by the work that was performed by A-1. A-1's foreman theorized that one of their workman caused the damage inadvertently when re-installing the window. A-1's owner contacted me and said that they would cover the cost to remove the window and replace it with a new one as it was their error. As it turns out I upgraded to a better window and paid the difference on the window but that was it. A-1 took care of it as promised and the window has been trouble free for 5 years. I was so impressed by their honesty that I have used them for two subsequent repair jobs in the past year. Having dealt with unscrupulous contractors in the past, this was a refreshing change to find someone that actually stands behind their work. I have recommended them to several friends and co-workers who have been in need of repair services. And I would heartily recommend them to you as well. <br />"












