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"I am beyond happy with my new roof, thanks to Universal Builders! From start to finish, the entire process was smooth and stress-free. The team was professional, efficient, and incredibly knowledgeable. They took the time to answer all my questions and ensure I was comfortable every step of the way. The quality of the roof is exceptional, and I can already feel the difference in my home. I highly recommend Universal Builders to anyone in need of roofing services?truly a top-notch experience!"

"Would give zero stars if possible! Larry Hoang at first presented himself as an honest, reasonable man and contractor but his actions have proven this very wrong. We have two major roof leaks that will cost us thousands of dollars to fix - caused by deficient solar panel installation. He refuses to repair them, despite three independent reports from other local licensed contractors indicating the roof damage was *directly* caused by the solar panel installation. We am currently filing a formal complaint with the California State Contractors Licensing Board in an effort to get him to respond, as we cannot even get our roof fixed until he agrees to remove the panels. We hired him specifically because we wanted to support local businesses - but we sincerely regret this decision. Buyer BEWARE! This is not an honorable businessman - nor business!"

"Making a decision on a contractor for a solar power installation is not an easy or comfortable decision given the investment involved and the relative unfamiliarity of the technology for most people. I used EnergySage to give me a number of quotes, all of which were from non-local companies, but it did give a comparison of pricing and equipment, so it was easy to eliminate those which were expensive or offering panels from less well known equipment manufacturers. I settled on American Array Solar and Roofing who offered Panasonic panels and Enphase inverters at a reasonable installation cost. I assumed there would be snags or hidden costs and I would need to have quotes from other companies but the process that American Array offered was simple, fast and efficient. When I needed some options, the costs were defined upfront and never changed at any time so in the end, there was just no need to try other companies. Communications with Kieran, Adam and Mary were very friendly and efficient. They were always fast in responding to questions. Installation was done very effectively and faster than anticipated. My original target installation date was given as July 18th but it was completed on June 28th. For the service, product and cost that they offer, I would not hesitate to recommend American Array Solar and Roofing."