Get matched with top laminate countertops repairers in Edwardsville, IL

"Excellent experience. Drake arrived as scheduled and went to work immediately. He sealed off the bathroom which kept dust from escaping. The process took about hours. The tub looks wonderful, much better than I expected. I would definitely hire them again and I do recommend them. They are professional, courteous and they clean up after the job is complete."

"It went well. Prompt in getting back to me and scheduling. the bathtub and shower look nice. the countertops look good but there is a ridge over where two of the countertop edges were a bit uneven and some irregularities on the finish, but it looks better than the original ones.
"

"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."

It is our mission to provide excellent workmanship and complete customer satisfaction from start, to completion, of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"From the beginging plans they were creative and helpful. they were able to take our converstaion and create a rendering that exceeded our expectations. 
The Contractors they used were timely and very polite. They fulfilled the design and created a space that was exactly what we were looking for. The materials used were just as promised. Quality of cabinets was good. They were able to fit the countertop to the space we had wonderfully and made the space exceptionally functional. The work space was kept clean and was minimally obtrucive to our daily lives throughout the project. OUr expectations for the project were deffitniltly reached and many aspects exceeded our plans. 
i would deffinitely use the Kitchen and Bath Depot again. From begining to end they were available and timely for questions and concerns to be resolved.
Thank you Barry for a basement space we will get years of entertainment from.


"

"Excellent! Dunn Home Improvement remodeled my dated kitchen and removed a wall. It was a project with many changes due to delays and discontinued products I selected. They were very patient and responsive with me when I was reworking my over all design. Their workmanship is exceptional and they are great a keeping the job area clean. Plus, they are prompt and responsive! Experts in all things construction!"

"When rehabbing our new home, we contacted Castle Rock for a bid on new windows, soffit, and fascia board.  The salesperson, Matt, responded immediately to our request to meet and review the various product options.  He was punctual, very courteous, and knowledgeable about the full array of products the company carries.  In addition to printed materials describing the products, the software he had that allowed us to compare various options, styles, pricing, etc. was very helpful.  Matt came to the house two more times as we explored various options for replacing the existing windows and looking at various configurations that would fir in the existing casements and where we were replacing a door with windows.  His knowledge and experience were invaluable to us from a design perspective while working toward "the look" we wanted for the home.  We then went to the showroom and met with the Manager, Jamie.  He was also very helpful and showed us all of the options and styles we were considering "hands-on".  We did look at other companies but decided working with Castle Rock was our best option.  Matt ordered all of the windows and other materials and everything arrived within the scheduled time frame.  Matt worked with our General Contractor to arrange for the materials to be delivered and installed in a manner that facilitated the project staying on track and not disrupting other contractors.  The windows arrived and were perfectly installed on the date promised.  The installers did an excellent job.  The soffit and fascia work went similarly and we had discussions with Matt about some ways to improve the installation as the job was underway and the work order was adjusted accordingly.  After all the work was complete, we ran into two minor issues.  With the heat and drought, a couple pieces of the soffit separated slightly due to the backing to which they were attached moving.  We called Matt, he came and looked at it, and a repair was completed within a week on the day he promised.  The work looks perfect again.  We also had a small circular ding in one of the windows (possibly from debris hitting it during a storm?).  When we called Matt and asked him how to proceed with the warranty, he told us how to find the serial number on the window and to call the office.  They ordered the replacement window that day under the warranty.  It arrived quickly and we went and picked it up and installed the replacement-a perfect fit.  Start to finish, Matt and his colleagues at Castle Rock did a great job for us and they will always be our first choice for the types of services they provide that we may need."

"Very good service-picked up/cleaned up was there when they said they would be review 7428622."

"Paul Barton's (owner) work demonstrates his commitment to perfection and customer satisfaction. ALL of the cabinets were both built by and installed by Paul himself, who came out on several occassions to ensure we were in agreement on the layout and specific cabinet style requested for each piece. He also met our timeline, which was especially challenging (between Thanksgiving and Christmas).
The great thing about using Paul is that he can do whatever you want (he never once said no or complained about what we wanted). We had some very specific requests, dimensions and layout ideas (all of which Paul accommodated or provided a better solution to). There were changes we requested throughout the build, which Paul accomodated as well (without changing his price). 
The kitchen and laundry room are exactly what we wanted, at a lower price than we were able to find at any retailer or through any other contractor (we looked at a lot of places), plus Pauls' cabinets are all solid wood (3/4" boxes vs. partical board), were INSET (typically much more than regular cabinets), certain of them were painted (we could pick ANY color at Sherwin-Williams), the island was stained, some doors had glass, while others were wood. The INSET doors all line up PERFECTLY, if you know about cabinets, this is especially challenging. All of the other contractors who did work at our house after Paul (countertops, general contractor, tile guy, appliance guys) were equally impressed with his work. 
Paul is also very clean and my wife and kids felt very comfortable around him and his assistant. Other places may provide fancier drawings or brochures (Paul drew our kitchen layout and dimensions with a pencil and notepad as we decided what we wanted), but don't let that get in your way of using him. He also provided us a quote on the spot and stuck to it. While it is a semi-leap of faith to pay someone 50% up-front several months in advance, I would do it again in a heartbeat.
If I had to guess, probably 95% of Paul's work comes from referrals and word-of-mouth of actual customers and their friends who see his work at their house, which isn't a coincidence. If you're lucky enough to stumble across Paul (he's low key) do yourself a favor and get in the queue.  You won't regret it.

"