Get matched with top tankless water heater repair pros in Elon, NC

"Mike did an AWESOME job of replacing a hot water heater that included rerouting the gas line as well as tidying up the hot and cold-water lines. Honestly, the project looks like it's photoshopped while looking at it real-time. Mike is very meticulous with his work and is also a splendid person to get to know."

"The job went great! They were able to remove a very large drainpipe that was 5 feet below the road. Additionally they installed a larger pipe for us, and did an excellent job getting it seated in place and covering it up. The road going into our farm doesn't flood anymore and the water is able to drain nicely on the sides where they helped dig the angle much better than any piece of farm equipment we had on hand. Mr. Lozy was kind enough to help us dig a really small pond for the deer as well. With his excavator it took 3 minutes, what would have taken me 18 hours and a broken back to do with a shovel."

"Nothing in my home was draining, so I called quality service today out, they sent out a technician who after further investigation determined that my septic tank was full, he was able to schedule me to get my tank pumped same day, Jeremy came out and did a thorough assessment of my septic system, offered me multiple options on different levels of cleaning and maintenance and has even set me up to have all the buried lines inspected via camera at no extra charge, these guys are the best, same day service by people you enjoy having in your home."

"Mike was polite, friendly, and professional. He quickly discovered the problem and explained the repair options. The repair was completed quickly. I was pleased with the service."

"I called Quality Service when it was time to replace my homes heater. They were great, from the time answered the phone to the technician making sure I had no questions. Highly recommend."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"Tim was outstanding. He called before arriving. He took a look at our system and made the necessary repairs. He also provided general maintenance to our water treatment system. Tim quickly assessed the problems and was very professional throughout the time he was here. I highly recommend this company for water treatment needs."

"Installed tankless water heater in garage, removed old water heater from my attic, added a utility sink to my garage"

"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"I had heard good things about Alpine and decided to give them a try.  I called right before lunch and asked if they could send someone out to get my air conditioning working.  Alpine was willing to accommodate my schedule on a work day and showed up on time.  Met with Ricky and explained the situation.  Prior to coming inside, he put on some little booties so as not to bring in any unwanted dirt or dust.  He evaluated the situation and explained that the drain line was stopped up and that the aux drain pan had water in it which shutdown the system.  Ricky cleared the line and removed the water from the pan so that the float switch would reset.  Shortly thereafter, the AC was running again and starting to cool off the house.  

From the initial phone call to the dispatcher to the service to the cost, and emailed receipt, I was completely satisfied.  I would highly recommend Alpine HVAC Services to my friends and others.

Hofler W."