Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Elwood, IL

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"After years of flooding, we finally have a dry basement thanks to High-Tech Pro. They installed interior drainage, sump pump, and encapsulated the crawlspace. No musty smells, no water?just peace of mind. The crew explained every step and left the space spotless."

"They were on time, courteous and knowledgeable."

"Ernesto was great. His guys were prompt and professional, job went well from start to finish. Would recommend 100%."

"Jose and the team did a great job. Very professional and communicative. We're happy with the result and would recommend them."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Show up on time. Reasonable pricing. Concrete came out better than expected. Would recommend"

"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."

"Extremely well. They're hard workers and they also cleaned up well. The turf looks amazing. 👌"

"Excellent honest work!"