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"We used level 4 customs to remodel our upstairs bathroom and they leveled our home to the tune of over 10k in water damage to our home not to mention the mold issue we now have to deal with in our home. Troy had 2 guys do the entire job not once checking on the work being done. We had a bathtub installed and the workers somehow installed the tub without cutting into any wall to hook up the drain. The first time we used the tub it leaked to our downstairs and we called Troy who told us it was not the tub. When he finally came out to look at the job it was determine his workers never hooked up the drain correctly when I poured water down the drain and it went all over Troy who was on a ladder in my ceiling . Two years later we have a leak again, this time much worse. The workers installed the faucet incorrectly (confirmed by 2 plumbers) and Troy says it is a faulty faucet (does this guy take any responsibility for the work his guys do). Not too mention when they did the work his driver ran over our backflow with a trailer shooting water everywhere(which my neighbor saw happen) that both the driver and Troy denied. Also the grout in tub started falling apart 3 months after the job was done. We are having to spend more money to fix the incompetent remodel that was done than it cost to do the remodel itself. After running over our backflow, not hooking up the drain causing a leak and not hooking up the faucet correctly you would think they would help resolve the issue. However , they are refusing to accept any responsibility and at this point its not even surprising. I have a 12 year old child who takes responsibility for his actions better than the adults that run this horrible business. I wish I would have never had this company do any work on my home. We are still getting mold testing and mold mitigation issues resolved and who know the cost or even worse the health issues this has caused my family."

"Enrique and his team did an amazing job. They were professional and worked all day to get the job done. I had an injury that prevented me from moving heavy items and the team moved the items then returned the items once the job was done. Thank you for your exceptional work and for going above and beyond!"

"Great family run business"

"I had a great experience with Tilaka Creative! Iâ ve worked with them in the past and when I had some home renovation projects come up, they were the first company I thought to call. Very happy with the work performed and will definitely use them again the future!"

"Great work."

"Started off Great! They called everyday to follow up on progress. After receiving 80% of money, Calls stopped, Actually they avoided calls for weeks not knowing what was going on. Lot's of promises and not finished 4 months later. We own a Small 670 sq ft home. They promised it would be complete in 3 -4 weeks. They threw away household items, and have left 22+ items unfinished. 4 months later still not finished. Would never recommend."

"I decided it was time to re-do my old, outdated, ugly master bathroom. I initially thought I would try to save money and hire a DIY/one-man fixer upper, but soon realized that was taking up too much of my time and I could never find anyone dependable. I did some research and found S&W Kitchens (Longwood showroom). I liked that they were family owned and had been around for a long time. My first encounter was with Amy who would be my design lead. Our first meeting was to talk about the whole process of what and how working with S&W Kitchens would entail. She was very thorough and made things very easy to understand. Once we got through that stage, meetings were set up discuss my vision of what the bathroom would look like. I did have several photos and a concept of what I was wanting to do which did help in that process, as well as helpful suggestions from Amy. Once everything was decided, Amy did a fantastic job in every aspect of putting together the materials that were needed to begin the job and following through to completion. My next point of contact was with Adam who was the construction supervisor. He arranged and scheduled the various trade subcontractors and always kept in touch with me on who would be showing up and when. If I had any issues during the renovation Adam was there to answer any questions, fix any problems, and make sure I was pleased with how things were going. I now have a beautiful bathroom and I couldn’t be more happy. S&W does it ALL and I would highly recommend their company for any of your renovation needs. Anne R. 5/20/25"

"Professional, honest and trustworthy. I would use their services in the future and I highly recommend this company."