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"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"On time and friendly. Explained how to care use the blinds."

"After I approved the drapes, I was sent an invoice for $700. I paid the invoice. It's been over a year and despite numerous emails (over a dozen) with Amanda Zettel of Homemade Design, I still have not received the drapes or a refund. I was very satisfied with all of Homemade Design's work up until this experience."

"This company went out of its way to come to my home immediately to fix my sliding glass door since I could not close it. Teddy was polite and efficient. The price was exactly as quoted and was very reasonable. I highly recommend this company."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent experience from sales to installation. Robert was personable and thorough and was able to accommodate our need for quick installation. The team that installed the flooring were professional and worked hard. They encountered unexpected problems, but got them resolved right away. Part of the floor had to be sanded to eliminate uneven spots and they quickly got it done. They pointed out a floor-installed elec. outlet that had been covered by carpet and advised how to make it safe, even bringing in their own electrical guy to rewire it. Even though they were not installing carpet, they brought in someone who worked with carpeting to deal with a peripheral carpet issue. There was no extra charge for these two people coming out to ensure everything was done perfectly. They did a great job. I would recommend this company and those installers to anyone."

At The Fabric Center, we live up to our name, providing quality custom window treatments from blinds, to shades, to custom shutters. We go above and beyond to give you options and exceptional service.No job is too small for us. Every project is designed and installed by our expert with over 40 years of experience. We are available M - F, 9:00 A.M. - 5:00 P.M. Evenings and weekends by appointment, and we offer free estimates, so let us help you create your dream window treatments today! Please note, we ONLY do installation and maintenance for window treatments that we ORIGINALLY sell.

"He was prompt, very friendly, professional and trustworthy. He had skills to complete the jobs. But, I have had some issues with the work. The work that was completed was not thoroughly checked. A door frame was repair and when it was, the door which closed before, now doesn't. And a newly replaced door handle, has fallen off in my hand and the shower head leaks. I have to call back to have these things fixed, which is on me to follow up with. I just have procrastinated.
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"Wilson was very helpful & caring about my situation. He tried his best, but wasn't able to fix. My lock on front door was Baldwin brass & very intricate & too expensive to replace. I had to hire someone else to fix that was familiar with this lock."

"Great but I need to remove cover to set up the bell. Need to get someone back fo remove the cover"