Get matched with top walk in tub installers and replacers in Essex, MD

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"I had an area outside of my basement door entryway that was not only an eyesore, but was also pitched incorrectly allowing heavy rain to accumulate to the lip of the door frame. Corey Henderson and his crew did a FANTASTIC job overhauling that area to give me not only a beautiful outdoor gathering space, but also a refreshing peace of mind! Corey was upfront about the cost (which was very reasonable considering the size of the project) and was willing to accommodate a last-minute necessary adjustment from me. He and his crew were very respectful and friendly. I will definitely use his company for future projects."

"AES Builder & Home Improvements Inc. was absolutely amazing to work with from start to finish! They remodeled our original kitchen, and the results are beyond beautiful. From our very first meeting to the day we spent picking out custom design materials, the entire process was organized, collaborative, and enjoyable. Their coordination and communication throughout the renovation were top-notch! Every contractor who came into our home was professional, respectful, and genuinely cared about their work. They answered all of our questions and kept us informed every step of the way, even when there were small delays. The quality of the craftsmanship truly shows, and our new custom kitchen makes me smile every single time I walk in to cook. We couldn?t be happier with how everything turned out. If you?re considering a remodel, I can?t recommend AES Builder & Home Improvements enough! Thank you to Stephen, Shawna and the entire AES team!"

"We have been so happy working with Walter and his team throughout our project and the results are beautiful. To begin with, we really appreciated that he fit us into his busy schedule quickly because he knew our only shower was out of commission. He is very responsive and quick to get back to you about any questions. He is patient and never made me feel like a bother (even though I am sure I was sometimes!). We are really concerned about Covid and he and his team were great about wearing N95 masks we provided. Of course, the workmanship is impressive and we love our new shower but what really elevates this company is the customer service."

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."

"Roy was great! He was super responsive and came to my house quickly to give me a quote. Was able to come a few days later to complete the work."

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "