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"Outstanding service provided by Hot Tub Specialist! Their honesty and reliability are truly commendable. They efficiently repaired my hot tub, delivering exceptional results. I wholeheartedly endorse this company as they are transparent in their explanations and fair in their pricing. If it were possible, I would give them a rating of 10 stars. Looking forward to enjoying my hot tub tonight! Many thanks to Jack for his outstanding work. I am now a lifelong customer...And thanks Angi"

"The job took 2.5 hours. The worker was very neat and knew the job. Excellent results."

"Admiration and gratitude are the words that come to mind when thinking about the Dunrite Design Group. The work is of superior quality and very personalized. Even though we realize that our bathroom renovation was a "small" job in comparison to what this company handles, we felt as if our bathroom was all that mattered to owner John Dunrite and his crew. We cannot emphasize enough how accommodating John Dunrite is, paying attention to all details, constantly stopping in to check the work, taking pride in the job, and even meeting us at a tile store to pick out materials. The company's crew followed John's lead with top-notch work. Vijay, manager of the work; George, who tied it all together; and all of the men, went above and beyond to help us through the bathroom renovation process. No request was a problem. Our apartment and building were respected in terms of: cleanliness, noise control, waste removal, adherence to the time that the work was done, and quickness in which the job was completed. The cost charged was beyond reasonable. We look forward to having the Dunrite Design Group return to our home for further renovations and highly recommend this company without reservation. Thank you so much!! Carlos and Susan Miranda"

"It went well. The work was excellent and I would hire them again."

"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

"The guys came promptly, did the tile repair work perfectly and the overall experience was great! Will call them again if needed!"

"They do amazing work. I had permanent outdoor lights installed around the house. You can tell they take pride in their work, and it shows. I think it come out amazing."

"They did an amazing job of patching a hole and resurfacing the tub, and at the last minute, too! Incredibly happy with the result."

"Artie & Mike are simply the best. I used them to: 1) Build a LARGE extension to my house and redo my entire kitchen and dining room. The job was completed on time and on budget. Throughout the process Artie was transparent & professional. EVERY person who has stepped into my house has complimented at the detailed perfection. 3) Artie built us a custom walk in pantry 2) Built 2 large decks in the backyard as well as an outdoor shower. This project was completed on time, on budget while exceeding all expectations. If you are looking for a contractor and crew that is responsible, responsive, polite, creative and delivers the HIGHEST LEVEL of quality - Artie is the one."

"Water Works was very responsive and made the process easy. I was able to book a service technician within a day and the work took less than a hour to complete."