Get matched with top central a/c service or repairers in Farmington Hills, MI

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It turned out very good. I was not there at the time when the service took place, but I did ask the person that was here to go over things in further details. That's exactly what they did and from my understanding they had no problem in doing that. They even went further than that, so they went over and above to what I asked. I set it all up. I spoke to the gentleman that did the repair. I used them twice, I don't see why I would not use them for the third time. The guy did a great job.

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"Chris came on a Sunday morning during our 90 degree string of temperatures within an hour of my call. He clearly explained the problem with our air conditioner and showed us the part that needed to be replaced. He was very personable and respectful at this time of COVID-19 by wearing a mask and keeping an appropriate distance. Thank you Young HVAC for such a prompt repair!"

"R&S came out same day and fixed our AC unit. They were prompt in the repair and the service tech Stephen was extremely friendly and knowledgeable"

"Dan our service man was very nice and gave us excellent service."

"They were able to get to us same day to fix our air conditioner during an extremely hot weather period. They informed us exactly what the problem was and made the repairs promptly. Very professional."

"Josh was friendly and patient with my questions and concerns and provided understandable answers. He walked me through the problem with my central air unit and proposed two price-point options to get it functional. I was not upsold or pressured into additional costs or services."

"So happy! The tech was on time, he showed concern. Alex explained exactly what he was going to do, and was patient and professional about it. Alex was very helpful, he showed me how to properly clean the air conditioning unit outside for better working performance. Keeping it clean and free from grass clippings and debris, which will be helpful for future seasons. He charged my air conditioner up with refrigerant, weighing it on a scale right in front of me. And the price was definitely reasonable and affordable. I will surely call them for future work when needed, and also recommend them to friends and family. "

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Excellent installation, personable crew, etc.  I think their prices were a little higher than some others but we liked dealing with a stable, solid, somewhat large company so we went with them for the trust factor.  We haven't regretted it.  By the way, we have learned that installing a whole-house backup generator is incredibly effective for completely protecting the whole neighborhood ... the power outage rate has dropped to about 10% of what it used to be before we spent the money!  ;-)

The one thing I would do, if I were Kelley Bros, is to give their phone answering person (who apparently is often the only person in the office) some pretty complete instructions for some basic things, such as what to do when the generator red light comes on, or where the reset button is and what to do with it.  The Generac owner manuals are awful.  When the Kelley Bros phone person says "use the reset button" and refers us to the manual (which does not mention "reset button"), it is just frustrating.  Customers shouldn't have to wait around for a service person to call us back on how to do this apparently very simple, but not quite simple enough, action.

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"Jeff is incredible and responds quickly. When my AC wasnâ t cooling he helped me figure out that I had interruptible air. He had a plan and was willing to come out and rewire the ax so it wasnâ t interruptible. He explained to me what DTE did not explain. Jeff also came out as soon as possible and helped me with how to care for my unit. The service has been outstanding. His install team and office staff are efficient and have great follow up. I would definitely use him again."

"Showed me how to work the 2 Central Air units in my new home. Quick and speedy service delivery. Quality and efficient service repairs. I have cool air again. Thank you!!!"