
Serving Fisher, IL and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"Over the past number of years I have had a variety of issues with my basement to the point that it has become unusable as living space. The detriments included seepage, some flooding, mold/musty smell and cracked/bowed walls. Over time these problems have become more severe. An adjoining crawlspace suffered from some of these symptoms as well. I read enough to know a de-watering solution was needed. I suspected it would be a sizable project and I was wanting to hire a team with considerable experience that would take a consultative approach to the solution I needed rather than just closing another sale. Pivotal was the perfect choice. They know the technologies and the proper installation methods. I would expect those qualities with any company that is reasonably competent. The difference with Pivotal was the people. I honestly do not know how they could have been more helpful. They answered all of my questions, communicated well, they were always on time, and did exactly the things to which we agreed. Integrity is clearly a very high priority with everyone in their company. Projects of this type are extremely demanding physically and every employee who was involved in this work was up to the task demonstrating a very positive attitude and strong work ethic. I cannot say enough good things about this group of people. The work was completed 3/18/2020. At this writing we have not had any severe weather yet so this review is not about the system which was installed. Its effectiveness remains to be tested (but, I am confident my problems are solved). I do know this. The people at Pivotal are great to work with, and they made the entire project as painless as it could possibly be. One afterthought: Let me offer a bit of advice to those considering this type of project in their basement. I did not anticipate (even though Pivotal made it clear) the removal of some of the existing concrete floor creates a significant amount of dust. We had a number of things on stand-alone shelving which we moved away from the walls to the centre of the basement out of the work area. I merely hung plastic sheeting from the floor joists above creating a plastic wall to block the dust. This had minimal affect and was insufficient. I highly recommend taking the time to ensure everything you choose to leave in your basement during the process is well covered and even taped to minimize the settling dust. Most of my things were in plastic tote containers which helped considerably. But, covering those and the non-protected items with garbage bags or wrapped in sheets of plastic would have been a better choice as now I get to spend some time removing a fine layer of concrete dust from everything. A word to the wise...."















