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"Service Tech Brandon H cae for my yearly inspection of the wall braces and sump pump. Brandon was ever the orofessional as we reviewed my covered services and explained some other options for me to consider for the future. The braces were fine, the in checking the sump pump, we found it needed to be replaced. Brandon thoroughly explained the situation and replaced my sump pump in timely fashion. It was a pleasure meeting and engaging with him. "

"Got the job done as promised."

"Workman took three days to shore up the foundation of this very old garage. He was polite, and did a nice job. Estimates from several providers were all over the map, since some recommended extensive work involving the use of helical piers, and installation of a new concrete block foundation. I went with more conservative repair.. It looks fine, and I hope I made the right decision."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"I did not get the service that we originally talked about I am very unhappy"

"They were very professional, cleaned up after their work, and we are very happy with the outcome of the jobs that they did. The team does quality work and we would highly recommend them."