Get matched with top chimney cap installers and replacers in Florence, KY

"Outstanding experience with Mid-Valley Chimney. Fast response to request for quote and chimney repair. In the process, they found some significant deficiencies and possible hazards which were then repaired in a follow-up call. Employees in the field and home office were polite and helpful making it a pleasure to do business with them."

"The brochure say's that the owner or son will be on site to see the job through, that's far from the truth. After the son visit to secure the deal, make promises or elude to promises, don't expect to get a return phone call even to follow up. The job started with leaving roof items in the back driveway in clear vision of the street with my gate left open. I had to secure the loose walk away items in my garage to avoid someone from getting ideas. I was not staying t the house at the time, luckily I stopped by to check. When they arrived they did not even take an inventory to see if anything was missing until I pointed it out. They were messy with tearing of the roof and I had to remind them to clean my entrance and neighbors yard. I brought up the fact to the main contact go between (which is the secretary) after contract is sign that the crew was urinating in my back yard after I told them they could use the bathroom.There was supervision of the crew on the first day but nothing for the next day. I was billed over 1K for rotted wood replacement and I was told they would be pictures for proof but I was never was shown any. After the job was done, then came the review of the work and "where my check". A discrepancy was noted on the flashing but I was told they fixed it but never witness nor knew when they came. I got a phone call to see they did it and the secretary came to get the check. I still see one or two pieces of strip of plastic and green nails from the job on my 3K over budget roof from the Angie's offer. The price is no bargain compare to better professionalism all around from other companies from previous quotes obtained. This is a matter of you get what you pay for and being stuck after a $5,800 down payment."

"The crew knew exactly what had to be done. They were able to remove and reuse the existing siding, take down the existing chimney and rebuild it better and stronger than the original. The restoration was completed in a very timely and professional manner."

"The installation went smooth. There were several heavy rains after the installation and the leaks have stopped. The installer kept me in the loop on his progress with emails and photos of before, during and after the installation. This information was very helpful to me and very much appreciated."

"All projects were completed with beautiful results. Their masonry division and pavers division both employ professional, seasoned crews who are assigned to the project with experienced foremen. With all of the projects there was meticulous care taken with the work, and they communicated with me about matters that came up along the way. The company was very easy to work with in negotiating the agreement, reviewing details, and getting responses to various questions along the way. There was a small group of stones, intended for capstones on a wall, that were not of the quality of the other stone, and they replaced those for me. Dan (masonry division & company) and Marty (paver division), division managers and senior managers of the company, offer careful review of their respective divisions' work and of the overall projects, and clearly care about their customers. The onsite foremen (John - masonry) and Rob (Pavers) were very careful with the details and the progress of the projects. They brought a lot of positive energy and enthusiasm to the work every day. In one instance a section of the drive wasn't to Rob's liking, and they pulled up that section and redid everything. They were careful to adjust the angles for drainage on the driveway, and were attentive to details that a lesser company might not pay attention to. They will purchase the quality of pavers/stone requested by the customer, and the Unilock pavers I chose to have installed both look beautiful, and appear to be durable also. They were attentive to protecting my home from construction dust, as I had requested, covering windows and doors in the vicinity, and cleaned up well after their work. I had a landscape design created for the overall plan for renovating the exterior of my home, and they comfortably worked with that design in establishing the dimensions of the various paver projects. I thought that the front area and driveway would look very nice as planned but it looks even better than I had hoped. Neighbors, and even the mail carrier have commented upon the awesome work; it is nice when one's neighbors can also enjoy and appreciate the results of a home project. Early in the planning stages I was deciding upon whether I was going to use HiCon's services for this work or another contractor. What tipped the balance was some advice from another contractor I had working at my home, who has had occasion to see HiCon's work over time because of the work that they do; their comment was that they thought I should contract with HiCon because their work is excellent and really holds up over time. Where this other contractor might see a more amateurishly constructed patio start to show signs of wear after a few years, the HiCon structures they have had occasion to see are often there many years later, still in good shape. I couldn't be more pleased with the work."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"In general did a good job.  Showed up on time and got started promptly.  Cleaned up well after themselves.  Fast and efficient.  Only negatives were one small window & storm that was overlooked.  They also had a problem with one of our curtain rods that required some DIY repair on my part.  Not clear whether it was actually a rod failure or if a part was broken due to inexperience on worker's part, but am willing to give them benefit of the doubt since the rest of the job/experience went well.
Price seemed pretty competitive and they squeezed me into their schedule just prior to Thanksgiving holiday..  Would hire again. 

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"They did a good quality job. The workers were hispanic. They did re-use the old drip-edge, instead of installing a new one, even though a new drip-edge was listed in the work plan contract. I asked the salesman about it and they apologized and gave me a discount. The old drip edge was still in good shape, so this was fine. I would still use Roof Doctor again.
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"Tommy and his team did a great job on our chimney! Once it finally stopped raining Tommy and his crew got to work and finished in a reasonable amount of time. Anytime I texted Tommy he would respond answering any questions I had. His work was top notch, rebuilt the crown (which looks bomb proof) and cut out the brick mortar out down to the roof line. Tuck pointed and painted my chimney. Not single drop of water has come in since he finished his work. They cleaned up all materials afterwards too! Really pleased that we hired Tommy Mattingly Masonry, I will be using him again in the future for any of my masonry needs."

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