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"Everything was wonderful"

"Professional, outstanding service & available immediately: Trouble shoot electrical panel fuse trip after lightening storm; identified problem with ground wire between multiple 3-way outlets, made repairs, communicated cause & remedies & made repair. I can’t give NCharge a high enough rating; this is the second successful experience with them after the whole house generator installation. One stop shopping for all your electrical needs, don’t lose their number(!!!)"

"Extremely Disappointed – Unprofessional and Unreliable Service I don’t usually leave reviews, but after my experience with this electrical company, I feel it’s necessary to warn others. From the start, working with this contractor has been nothing but frustrating and disappointing. This company was hired as a subcontractor during the construction of my new home. One of the tasks was to terminate several Cat5 cables—a simple, straightforward job that should’ve been completed without issue. When they sent an electrician out in December, he managed to complete two of the cable terminations but said he needed help accessing the remaining cables. Instead of following through, the company avoided responsibility and continuously made excuses, claiming the job was “outside their scope” despite already starting the work. At no point was it communicated to me that terminating the remaining cables would be my responsibility. In fact, the same company completed other terminations throughout the house without issue. What’s worse is that after waiting months for a resolution, I—someone with no electrical experience—was able to locate and make the cables accessible myself. If I could manage that, there’s no reason a professional couldn’t have done the same. On top of all this, I was given two completely different price quotes for the same job. Initially, I was told the first hour would be waived and subsequent hours would be billed at a fair rate. Later, that rate increased without explanation. When I asked about the conflicting quotes, instead of providing clarity, the contractor refused to continue the work altogether. Let me be clear: This issue was never the homeowner’s responsibility—it was a clear lack of communication, follow-through, and professionalism on their part. If you’re considering hiring this company, think twice. They’ve shown a complete disregard for their responsibilities and zero concern for customer satisfaction. I would not recommend them to anyone."

"The two gentlemen who came to our home did an outstanding job. They let us know what was wrong, and what repairs were needed, and what they performed. They were very professional and knowledgeable, and kept us in the loop as to what they had to repair on the generator. We were pleased with their work."

"12 yrs with this contractor. Semi-annual HVAC maint appt for 11/29/21 in afternoon made several weeks in advance. Morning of 11/29, a message from contactor "can I come earlier in the day ?" My return call "Yes". I waited until 5 pm for arrival. I called office and svc person 2x in afternoon to determine appt status. NO SHOW, NO PHONE CALL, NO APOLOGY. Total disrespect for my time. NOT ACCEPTABLE !!! HVAC work done on 12/3. No consideration for NO SHOW. Raised visit fee by 50% after-the-fact."