Get matched with top window repair pros in Fort Wayne, IN

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"There work was prompt and professional once the Install date was set. They were thorough and particular in making sure the project (12 new windows) all fit and was in order to withstand all weather conditions. So far, SO good, and it was 2020 that they were installed. Marc Faylor and staff were wonderful to work with."

"Everything went well with our egress windown install. Would use again."

"My pro was precise and accurate with everything we needed done. He did an amazing job with our bathroom . The customer service was great.Highly recommend this Pro."

"When Universal Windows Direct makes a mistake, the customer is screwed. In 2024, we got a quote for two ValueLine entry doors with adjustable hinge attachments for $4400. The crew installed the doors and we were pleased with the new doors. Fast forward to February 2026, after cycling through bitter winter cold and oppressive summer heat, one door was opened and would not latch when closed. Called Windows Direct and asked for help. They sent over a High School DropOut to correct the problem. He discovered that the doors don?t have an adjustable hinge attachment as spelled out in my quote. HSDO was clueless. I had to instruct him how to fix the latch strike plate. HSDO said that my quote was in error, ValuLine doors aren?t delivered with adjustable hinge attachments. Windows Direct made a mistake in the quote and they just don?t give a sh$t about the customer. Apparently the Warrantee doesn?t cover incompetence. Windows Direct failed to deliver and betrayed my trust. "

"It was amazing, he explained everything to us. "

"Excellent service, really listened to me and worked quickly to fix numerous issues."

"I had such a great experience with Key. I originally wanted some gutters but found during their survey a hole in my roof that could have been very much more costly. I got my roof and gutters done in 2 weeks for a better price than I could have dreamed for for the size of my home. They also entered me into the $60,000 home Makeover giveaway with the drawing next month at their crazy fun open house I keep hearing about from some of my neighbors that have been to it last couple of years that is on May 20. I hope I win. That is the only way they could do better. "

"Very prompt and installed my roof in a timely manner.Roof look's awesome !! Great cleanup and very friendly and very affordable.Would highly recommend !"

"These guys came out and absolutely crushed it. My roof was a mess - shingles curling and everything looking pretty rough. Jake H. came by for the estimate, and even though it was late and dark (so we skipped walking the roof), he was straight with me from the start. No BS, no pressure tactics - just honest talk about what needed to be done and a fair quote. During the job, they did find some bad roof sheeting under the shingles. Anyone with basic common sense knows you can't see that stuff until you get down to the wood - it's just part of the deal. Yeah, I had to pay extra for the wood replacement, but it needed to be done right. The end result? My house looks AMAZING! These guys knocked it out of the park. The new roof completely transformed my home's appearance, and their work quality was top-notch. Couldn't be happier with the outcome. But here's where they really showed their true colors - I had an issue with some shingles having granule problems. I tried dealing with Owens Corning myself but got nowhere and they denied my claim. Called Jason (one of the owners) and man, what a difference! He straight up told me I should've called him from the start since they handle all warranty issues for their customers. This guy took over completely, got the warranty claim approved the right way, and replaced my whole roof! The kicker? They didn't even charge for the extra labor that wasn't covered by the warranty. They just handled it because that's how they do business - standing behind their work 100%. I've never seen a company go this far above and beyond. Their attention to detail and business ethics are absolutely top-tier. If you need roofing work done by straight shooters who do quality work and actually stand behind it, these are your people."