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"I have had numerous people and companies out over the years for various projects but CustomHome Medic was without a doubt the best company Iâ ve worked with. First Russ came and assessed the problems . I had years of water damage under the kitchen sink and was now affecting the floor. They replaced the floor and even attended to other issues such as a water line that other companies had merely zip tied. They were very precise and attentive to every detail. They also adapted to changes in the original work order. Replacing a threshold, adding a deadbolt and moving my ceiling light-Twice ! They replaced all the doors upstairs with regular, bi-fold and sliding glass. This was a repair from a previous botched job, but Larry and Chris made sure they fit perfectly. They really have a lot of pride in their work and it shows. The final project was a tearing out and replacing a shower. Russ provided me with 3 price points to help save money and a tons of options. It is absolutely Stunning. !! I just love how beautiful it is. When I selected tile we found out it had been discontinued and Russ went above and beyond to find some just like it. Larry made sure that the giant hole in my family room from the shower water damaged was repaired to look like nothing ever happened. Larry and Chris are very skilled and great to work with. The owner Adam was onsite frequently and actually did my shower because the guys were busy with another job and he didnâ t want me to have to wait a week until they finished. Really so so glad I called them. Told my daughter about them and she is having all new flooring and kitchen remodeling done. Everyone did their absolute best to make this a well-done and stress-free experience. I Other estimates were thousands more and included work that Russ told me most likely did t need to be done. Honest and reassuring. Also had Larry and Chris remove and replace all the upstairs doors and install new glass sliders, bi- fold and regular doors that instantly updated the look in all the rooms. Again, work was started on time, completed when promised and done the right way. Unlike the previous workers I had hired. The final Project was the most involved. Tearing out and replacing the upstairs shower. Russ gave me estimates with 3 different price points to help me save money. Again, even the highest one was less than 2 other well-known restoration companies quoted me. There was such a wide selection of materials"

"The work was very well done. Excellent workers who took great care to do a great job. Very respectful of our property and pleasant to work with. We plan to hire them again for a future project…no hesitation."

"We recently hired Ratcliff Design and Build for a major update to our home, and we couldn’t be more pleased with the results. Nathan and his crew installed three hidden support beams, replaced several windows, and added a beautiful French door—and they nailed every detail. From the very beginning, Nathan was clear, professional, and easy to work with. What really stood out was his attention to detail—nothing was rushed, and every cut, joint, and finish was done with real care. It’s rare to find a contractor who treats your home like it’s their own, but that’s exactly what we got. Even better, he stuck to the timeline and the quote he gave us. That kind of reliability is priceless when you’re in the middle of a renovation. If you’re looking for high-quality craftsmanship and someone you can truly trust to deliver, we highly recommend Nathan and the Ratcliff Design and Build team."

"Last week we hired Mike to take on a significant project that involved removing a load bearing wall holding up 1/4th of our roof and 2nd floor. It involved adding temporary walls to support the weight as he installed 2 14' laminated beams, not an easy task. This opened up our kitchen into an adjacent room give us a completely different look and feel. He also removed about 500 sq ft of tile and cement board. He will be coming back to install continuous wood floor. Mike was willing to divide work into phases, allowing us to manage spending better. All that work was accomplished in 5 working days! We are very pleased with his work, he was great to work with and professional. He also came in under his budget estimate."

"This is the second time Andy and his crew at Yester Yeat have completed a large renovation project for us. They restored the front entry to our old schoolhouse and installed a new bathroom."

"Chase Evans Builders replaced our treads, railings, and posts for our stairs. They did an amazing job! We couldn't be happier. The quality if work is excellent, and the people that did the work were extremely professional and courteous. We would definitely hire them again."

"Ken was professional and responsive during the quoting process, but that quickly changed. Our opinion is he oversold and underdelivered. One being his emphasis on communication, however, his subs/employees would arrive and ask me what they needed to do. There were non-stop errors, low quality work, and avoidable damage created in other areas of our home. Many (not all) of his subs/employees were careless and not experienced enough to be called professional home remodelers. Ken told me he knew his crew and worked with them for many years, yet, a newer team member of his initiated a highly aggressive fight in my home with another employee, where expletives were being shouted between them and in front of me and my small child. They were later captured on my Ring camera laughing about us being scared. Ken did not care when we called to discuss it. Most unprofessional and disappointing contractor we have ever used in 10 years of being homeowners. "

"Bobby, my Project Manager, coordinated teams for electrical, plumbing, demolition, drywall, tile, flooring, and assembly work. My bathroom remodel was completed with exceptional attention to detail, including updated fixtures, new floor tile, and grab bars. Any concerns I raised were handled quickly and respectfully. The second project involved running electrical wiring to my she-shed and installing new laminated plank flooring in my living and dining rooms. The team found creative solutions that minimized cost and disruption, and the new floors are perfect for my dogs and home office needs. They were professional, punctual, and communicative throughout both projects, consistently providing updates and keeping everything on schedule. I recommend Bobby for any remodeling —his reliability, fair pricing, and workmanship made the entire experience positive."

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"