Get matched with top laminate countertops repairers in Friendship, MD

"Let me start by saying I am thrilled with my new countertops. Everyone I dealt with at this company was friendly and professional. They have very competitive prices and really stand out by offering a free sink and free installation. The two gentlemen that did my installation were absolutely wonderful. They were meticulousand ensured everything was level and properly supported prior to laying the granite. They laid drop cloths and cleaned behind themselves as they went. I will certainly be recommending this company to anyone looking to purchase granite countertops.
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"My experience with Advanced Granite Solutions was great from the start. I found them on Angie's List and visited the store soon afterwards. I was able to view the granite slabs and spoke to Matt briefly while I was there. When Matt came to my house to measure my countertops, he remembered my name. I was impressed because there were many customers in the store the day I visited and my appointment was a week later. I received my quote the same day and I also scheduled my install. A few days before the installation date, I decided to add two additional cabinets to my kitchen. I contacted Matt via email and he told me that wasn't a problem and I should contact him when I was ready. I did a month later and my second measure and install date took place rather quickly. I also received the sale pricing from my initial quote. My countertops are beautiful and I cannot be more pleased with the service I received from AGS. Each person from Matt to the installers were courteous and professional."

"I was extremely pleased with my experience with Baltimore's Best Tub Refinishing. The two gentlemen who performed the service were stellar -- hard-working and knowledgeable. Communication was excellent with the company owner to set up the appointment and get guidance on preparation for the process. They were quick to respond and I got an appointment (weekdays only) within a week of my call. The team was a bit late when they came for the appointment, but I contacted the owner that morning, and he promptly contacted the team to ensure they were on their way.
Now, afterward the process, a 90-year-old tub looks brand new. I'm thrilled with the results.
The only thing I wish I knew in advance (not the company's fault -- I didn't even find this info while researching the refinishing process) is that one should not use bath salts if refinishing has taken place, as it can harm the finish of the tub. 
Great job by these folks. If I had another tub in the house, I'd most certainly call BBTR.
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"Vince called me back within hours of my sending him a message through Angie's List.  Even though he does not list Montgomery County as one of his service areas, he was completely willing to help us out.  In my message, I had requested the work to be done onsite but Vince explained why having him pick up the generator and take it back to his shop to work on it would make more sense.  His charge for pick-up and delivery back to us was only $34.95.
When Vince came to pick up the generator, he was on time and was able to give me a ballpark cost for the work (which turned out to be very accurate).  He said that he could get it back to us in 3-4 days but I asked if he could do it faster as there was a snow storm predicted for the next day or so.  Vince agreed to a shorter time line and ultimately got the generator back to us within 1 day!  There ended up being no snow storm but we got our generator back in working condition - along with a booklet of care instructions, a copy of our invoice, and a service history form.  A few days later we received a hand-written Thank You card in appreciation of our business.  I can't imagine how the service could have been any better.  We will use Vince for any future small engine repairs/maintenance we have and highly recommend him and his services.
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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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"Amazing service! I searched for laminate installation on Angie's List and acquired Tony's name; I called him up and he was able to come out personally the following day for a free estimate. I gave him the sample from Home Depot and he offered an estimate that was almost 200% below the average estimate for the same job while still offering to use the exact product we wanted. The job took approximately a day and a half and the contractors were professional and cordial (not even minding the wandering Akita roaming throughout the house). I would highly reccomend!
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"I highly recommend Capital Cabinet Refacing. Javier and Tulio did an excellent job refacing the cabinets of our kitchen, installing our sink, and applying a new countertop. The work was finished in just two days and our kitchen looks fantastic. Javier and Tulio went above and beyond in their service and we are very pleased with the results."

"It went very well! Staff was courteous and efficient! Their work was professional and they they took care to protect all surfaces. I would hire again!"

"Although we're submitting this review a couple of years late (didn't realize it was in draft), I can report that the roof still looks great. The process went very smoothly, and the repairs are holding up well.
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"We loved working with Mega kitchen and bath , and they did a fantastic job remodeling our kitchen. Would definitely work with them again."