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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective. Pros: -High speed process for diagraming layout and giving a quote quickly. -Staff is friendly -Great work on installing the Murphy door I’d purchased. Their cabinet guy is a rockstar. -The electrical work was excellent (some of the positioning in the mechanical room of lights was odd) -Project Manager was professional, responsive, and friendly. Cons: -Caulking in the bathroom shower (panel insert was not complete) -Caulking missing in areas of molding and quarter round (found painting) -Final trim out was horrible with a lot of splintered pieces (door frames, baseboards) I didn’t notice until painting. Also found that they had made a mess installing door hardware in many places (think multiple holes hidden) -Mess – They left a big mess on the flooring because they didn’t do any touch ups on the drywall until after the flooring was in. They didn’t clean up at all in the mechanical and under the stairs. And I mean dry wall all over the place, plaster clumps big as a biscuit dried on the ground. I still have more work to clean up. -Flooring – Flooring choices were limited to just a few. This probably should have been communicated more clearly. The issue for me was I had wanted to see if they could find the same tile I had in other rooms of the house and use the same tile, and they said no which they had not said no to during the estimate. At this point they already had almost 30% deposit from me. (I had a bog of the original which some one tossed moving my stuff). -Credit – I provided my own shower accessories (because it matched rest of my house)after the project manager said I could get a credit for. My own fault for not finding out how much that was. After the project was done I had to go back to them to get the credit and it was very low because of “volume” they buy in. They also said I didn’t provide something I did which I have a receipt for and it disappeared. I tried to argue it but it’s not worth the roughly $150. Full transparency this was the tipping point for me. Neutral: (Items I think people should know but aren’t something to fault a company on.) -Broken Latch on murphy door, they provided replacement hardware for me to install but there had been some suggestion I’d broken it. -Be aware they only offer white for paint. I went with not having it painted thought it was supposed to be paint ready. A lot of the issues I found going through painting it on my own. -Deposit – They wanted the deposit a lot sooner than I thought they originally said it would be due. I paid 3 months before they started, I believe. -Ran a gas saw inside the house for an extended time to cut a window. It set off our CO2 sensors and my teens called 911. Fire department and gas company came out. We had to wait for the house to air out to ensure it wasn’t a gas leak. In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement."

"Prompt service. We are very happy with the quality of work. We would hire them again."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."

"Excellent work. Very happy with the results."

"Very well. They did our front porch as well."

"Did a great job. Repaired/replaced rotted wood on front porch. Would use again if needed."