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"Even after you paid a deposit these people will not return calls or emails. Probably the most unprofessional company I have dealt with. First off there is Ray X. Ray apparently takes week long vacations and does not set an out of office email reply. You would think if you call the people in the office to ask for help, they would say Ray is on vacation this week instead of He will call you back right away! The entire office seemed to not know he was on vacation, which is a huge problem because Ray is the only person who can actually make or edit a quote. Next up is Monica X. Monica also goes on vacations and does not set her email to reply informing people she is out of the office. When you call the office because Monica will not return your calls or emails, they seem not to know she is on vacation and will tell you she will call you back right away which will not happen. When you finally get Monica on the phone and ask is she got your voicemail, she will admit she does not check her voicemail. This is a huge problem because Monica is apparently the only person qualified to add a date to a calendar. You might think I am one of those customers that calls a lot and has a bunch of concerns... All I was trying to do was set a date for the job after paying my deposit. I had no questions or concerns. After we made a date I got a call the night before that they needed to cancel and my appoint was bumped a few more weeks. Finally a worker shows up about an hour late on the 2nd date and they brought a huge truck that was too wide to get into a driveway (Even though a 20ft shipping container got through there fine) making the job impossible. They said they would come at 7:30am the next day with the much smaller Van to do the job. At 7:50 I get a call from Monica. She says I think they were supposed to be there at 7:45? I correct her, and then she apologizes for them running late but they are on their way from Fairfield (20 minutes away.) 1 hour later I try to call Monica but she does not pick up and her voicemail box is full. Another half hour passes and I call again, no answer. Another half hour, no answer. Finally I call the office again and they are all in a big meeting. When I comment on Monica voicemail box being full they actually try to tell me that it must have filled up entirely within the timeframe of the meeting because of course she checks her voicemail. I never hear from Monica or Ray again, because they cannot be bothered. The worker arrives alone over 3 hours late and admits that he was told to go to another job first despite my job being weeks behind schedule, and the idea that he was on his way at 7:50 was a complete lie. Monica is a liar. Around the time the worker finally arrives I get a call back from the office. I had asked her earlier to go into the meeting and get me answers, and that I would like to speak to the owner or someone above these other clowns. She was calling to let me know the owner would be calling me in a couple minutes. 4 hours later as the job was getting complete I bring this up to the worker because I never received the call. He said he will bring it up to management and he will get him to give me a call (worker was some sort of manager apparently.) Guess what? He never called. They just sent the bill for the remaining balance of $6000 with no apologies."

"Juanpablo H. & Alex C. provided excellent service. Their knowledge and transparency gave me all the confidence that they?re the best persons for the job. Transparency is a major trust driver for me, and their ability to have frank and informative discussion earned my loyalty. Thank you both! "

"All around good experience"

"The landscape designer was creative and knowledgeable. They took the time to understand my needs and preferences, and the end result was a beautiful and functional outdoor space."

"Went well, communicated with me and explained all."

"I had such a wonderful and smooth experience with Yasmine of ForeverGreen. She was so informative and was there at every step of the way — communication is huge for me and she excelled at it! 10/10 would recommend and hire them again!"

"All went well."

"Ernie and the Blue Star crew were fantastic from start to finish as they transformed our long-neglected front and side yards into a showstopper. They showed up when they said they would, communicating well throughout the entire process. I would strongly recommend Blue Star to anyone who wants landscaping work done well, on time and at a fair price."

"Alex Flores provided our family with outstanding service regarding the all aspects of our landscaping needs, including irrigation, sod, landscape design, landscape planting, and related pathways. Alex is among the most professional people we have worked with over many many years. His bid was competitive, his advice was excellent and the work he and his crew did was outstanding. Alex remains on-site with his crew through virtually all of the project, providing "hands-on" supervision of his hard working crew. Alex was always timely and left our property in neat and clean condition at the end of each day. In short, we would highly recommend Alex and his company (Hermanos Flores Gardening). David and Carol Abelson-Sacramento, California"

"Scheduling was a nightmare. No communication between the front office and their service technicians. They screwed up the scheduling on their end, so I had to take another day off. Also, when they finally did show up, they were rude. Usually, people with a language barrier are polite people, but these people treated me snootily. I can look past that but they left a mess everywhere. Rubber gloves, screws and paper were left in their work station when they left. When I went up into the attic to check the furnace connection, I found more trash and work debris. But what's worse, is they didn't move my insulation back after they were done working in the attic. Finally, when I cut them a check on the agreed contact, they told me it was the correct amount. Only later, their HR was calling me for more money. They really have been a terrible experience."