Get matched with top major renovation multiple room pros in Garden City, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

I have been working for my grandfather who builds custom homes and I have just started my own LLC and trying to get things going. I have my Alabama Home Builders License. I can do anything from small jobs like decks or replacing doors/ windows to big jobs like remodeling houses or building them from the ground up.

"Dining set assembled, curtains hung in 3 rooms, sawed off stool legs to fit under kitchen island. Hauled the large boxes into garage and cleaned up after himself. Perfect. Worked quickly and efficiently."

"Everything was done as promised! Very punctual and I'll be using him again and again."

"After an extensive search and interviewing 4-5 different contractors, we selected Matt of Prime Management and couldn't be happier with our decision. Start to finish, this was a 11 days process to completely gut and remodel our kitchen and make a few renovations to our den. Matt was not only the most cost effective, he managed relationships with most of the vendors including flooring, cabinets and counter-top. He also had recommendations for tile, appliances and each vendor I spoke with had nothing but terrific things to say about their relationship with Matt. Matt, his designer and the entire crew were professional, accommodating and highly skilled. Matt and crew did not flinch at our requests and frequently offered suggestions to make our ideas come to reality in an even better capacity. Matt was very responsive to texts and phone calls, and would visit our house frequently to check in on progress and inform us of next steps. I'm thrilled with our new kitchen and our new living room, and wouldn't change a thing. I highly recommend Matt and Prime Management for your next job!"

"He did a wonderful job. He did an excellent job. The guy who came out is a perfectionist. He does a beautiful job. He finished the job in quick amount of time. I have used them for multiple other things dealing with sheet rock to installing a gas stove. He is just an excellent worker he does everything to perfection."

"We are very happy with the bathroom remodel on our 40 year old bathroom. The customer service was excellent. The work was done timely and efficiently"

"The job went smoothly!! Great guy to hire an his workers were very polite an professional. I would highly recommend!!"

"They did a good job. She had to submit like a photo but my daughter had them work on the central are of the loft. The deal was for one room. She got a lot of good ideal from her and it was worth it for her. They were professional and I did not hear anything negative."

"Charlie quickly contacted us after our online purchase and set up a date to meet at our house.  He was right on time and had plenty of literature and material samples available for ideas and discussion.  We went to our Master Bathroom and discussed ways to update it since no significant changes had been made since the house was built in 1990.  The consultation helped us start off this project right, because, while we knew the bathroom needed renovation, we did not have the experience to see what types of changes or updates were doable and/or cost-effective.  
Overall, the consultation was great value for the money and Charlie did a thorough job, showing alternatives to improve all areas of the bathroom.  It broadened our understanding of the options available for this renovation, preparing us to properly evaluate the multiple proposals/quotes we requested for the project.
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