Get matched with top appliance (major electric appliance) installers and replacers in Garner, AR

"I had to hire a local, appliance repair business who came to my house and reset the panel. He did not have to replace the latch ."

Hi my name is Daitrion and I’ll be happy to insist you on today with an assortment of task!

"I almost didn't call because of the negative reviews here, but I decided to take a chance since the positive reviews were very positive. I'm glad I did.
I called this morning and the woman that answered the phone was courteous and helpful. She told me a technician would arrive sometime this afternoon and would call prior to arriving. And that's what happened. The technician called to say he was leaving the prior service call and would arrive at our house in 15 - 20 minutes. When he arrived, I explained the situation. We cut the power at the circuit board, he pulled the oven out, examined the baking element, tested it, removed it, replaced it (had the part in his van), pushed the oven back in, and tested to make sure it worked. It did.
He also left his phone number to call about any questions or problems with it. 
My experience with this company is that they are professional, courteous, and well-equipped to resolve the problems for which you hire them. I will use them in the future and recommend them to friends.
The price seems a smidge high, but they don't charge a service call fee if they do the repair. I appreciate that. And I know from looking online that the part costs about $50. So $165 plus tax is a little high, but not that bad. For how quickly it was resolved, I'm pleased.
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"First and foremost, Miquel, honorable honest and efficient, timely work. I was very impressed with Miquel’s knowledge. He knew or suspected the problem as soon as he saw my Samsung top load washer. It ended up being exactly what he said it was going to be, and fortunately for me the part that was broken really wasn’t needed. He removed the offending part that was blocking the drain. He then closed it back up and it’s been working perfectly for over a week now. Quite honestly he could’ve worked me for a lot more money, that never seemed to be his goal. His only goals seem to be fixing my problem at the most efficient price."

At Story Appliance Repair, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

We're located in Sherwood with 7 technicians and a shop tech for carry in repair. Manufacture trained tech and a preferred servicer for several brands including LG, Samsung, Whirlpool, Bosch, Sub Zero, Wolf but factory authorized to repair all brands. In business since 2000

"It went great! I found Tim Snodgrass on home advisor. He contacted me in a timely fashion and set up an appointment. When he came out he was very professional and ask some very good questions as he evaluated what I had and what I needed. He had a very competitive bid (I received two) Installation was fast. He checked air flow and temperature of the air at vent to make sure the unit was performing correctly. I was very impressed. I would recommend Velvet Ridge Services and will definitely use him in the future."

"Went well. Technicians need to be trained to perform safety procedures for appliances maintenance checks. Making sure appliances being worked on are properly functioning and safe to use for customer. The customer should not be telling or begging technicians to perform safety checks on appliances. More training is needed please. Thank you for your service."

"Repairman was on time, friendly & I felt knowledgeable about the repairs on my refrigerator. It couldn't be repaired, because the motor was gone. The frige was in my garage & he has a used appliance store. Used the service charge towards the replacement frige. Great deal & got a great replacement in good condition."

"Very professional and prompt service time. He was friendly and extremely professional and found additional electrical concerns that were out of code and fixed them with ease. Would highly recommend"