Get matched with top grout: replace or repairers in Gaston, OR

"Never used Angie's List before, and Kibuk Tile & Stone did a great job installing the shower pan, water proofing the area and installing the tile. They worked hard and completed the job within the promised time frame."

"Did an amazing job ! Great costumer service . Kind people and very satisfied will be contracting again!"

"Eugene and his team were very professional and did a great job with my kitchen floor. During the demo part, they ran into some unplanned issues with the flooring, and then later with the tile itself but they always made it work or suggested the best options to move forward. The job was completed on time and the finished floors looks great."

"Bought our first home and the Seller gave us an awful surprise when we took our first shower- to find they used bad grout! Leo communicated every step of the way- even over the weekend/after hours when we picked out tiles/materials. His team worked fast (started Mon ended Wed) and we got to shower same Friday. They really helped us in a pinch! We went with Kibuk Tile for customer service and efficiency~"

"** I'll preface this review by saying that we were first time remodelers. Up to this point we've done a number of projects ourselves. Take that however you will....contractors will likely assume we were a pain in the tush, while other first timers may see this as helpful. Bottom line....our job came out well. The road to get there was tenuous and slightly frustrating. - Charles is a nice guy. He seems to have certain materials/items that he prefers to work with, that he's worked with in the past so you'll need to speak up if you want something other than what he'll automatically steer you toward. Definitely use his cabinet guy, in Hubbard, as they do a great job! - He uses the flat fee method.... He allots you a certain amount for materials...i.e. $300 for your sink, $250 for your cabinet hardware, etc. In all likelihood we were under on some of those items yet we still paid the 'quoted/estimated' price. Yet when we went over on the backsplash tile he charged the extra. I don't particularly care for this method but it is what it is. - He doesn't provide a rendering of the project so you need to be able to picture it in your head or work with a designer who will provide that hard copy visual source for you. - Unfortunately, and I'm truly sorry for him for this, he had some personal issues arise at the start of our project. We tried to be patient and understanding, and I think he would agree with that. Those problems resulted in him hardly ever being on site. He has a friend/employee who is a really nice guy who works with him. After my spending a year looking at reviews, licensures and trying to find a contractor who does the work himself, it was frustrating that the friend (who we later learned has an engineering degree but isn't a licensed contractor) did a good portion of the work Charles told us he would do. Mixed feelings there for a number of reasons, including that we were messing with the main structure/support point for our home. We were repeatedly told that Charles would be doing all of this work, when in fact he didn't. Again...personal problems that took him away. - Before signing anything, be sure to have a discussion about permits....and be sure to get them. - After our house was torn apart and we were living in a bedroom, the problems hit and discussions were had that shouldn't have been...... Excuses given for why we should pay sooner than originally planned, etc....that kind of stuff...which made me more cautious than I should had to have been. Nothing illegal...just stressed me out and left me wondering if the job would get done. He was clearly stressed and under a lot of pressure in his personal life....again, an unfortunate situation. - As I said, the end result is very good thanks to the great cabinetmaker, electrician and plumber. Drywall and tile both had to have repair work done before we would sign off. The small amount Charles did was done well. - His payment schedule was in 1/4s...1/4 down, 1/4 at material selection, 1/4 at start, and 1/4 upon completion. A bit scary...but we did it. When the job was almost complete...we still needed the bar installed and the final inspection done...he asked for his final payment. We refused so he informed us that we could write a check now or pay more. (**He told us at the beginning that permits were up to us but that we didn't need one as he was just widening an opening....not removing a wall. After the job was started, and I did more research, my husband and I decided we wanted permits. Evidently, due to adding permits, the electrical/plumbing had gone over his original quote so we would now be charged for those overages if we weren't willing to write a check that day. We opted to pay the extra. I have no problem paying what we owe....the work was done so we owed the money...besides the fact that I wasn't willing to pay before the job was complete.) The MINUTE the final inspection came back okay I transferred the money to his account. Done. To ask for payment before completion is absurd...especially as it was spelled out, "Balance due upon completion", on his contract. - When we signed on, Charles listened to what we wanted and did a good job of putting it into action. I believe he knows what he's doing and does it well. I think he's good at envisioning things and knows what the end goal will be. It would be great if he would give more updates and information to keep the homeowner informed....especially important for newbies. Our experience, unfortunately, didn't go as smoothly as it could/should have and I didn't appreciate the work being done by someone else after we'd been told that Charles would be doing the work himself. I especially didn't appreciate the payment chaos at the end. Prior to that day we had paid EVERY PAYMENT WHEN ASKED. Had he not had the personal situation then things would likely have gone better. As I said, I believe he knows what he's doing and can carry the plan to fruition."

"The job was much bigger than I expected - or anyone for that matter - as moisture had caused crumbling of the floor under the carpet along edges and in corners. They worked through the weekend to make up time. Tony himself did a lot of the repair. The carpet that they installed is beautiful and it's so nice to know the floors are solid and safe now. They were more than fair in all pricing, actually coming in slightly less than estimated."

"They perform the service every year. I had a terrible moss problem years ago. I hired NW Shine. Never had any trouble."

"Tod Benson an owner, installed tile on the kitchen backsplash. He was prompt, courteous and professional. He did an excellent job. My husband and I are very happy with our new kitchen. We would definitely hire Tod again.
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"From the first meeting in the showroom to months after completion of the project when we'd call about minor issues, everything was outstanding. Steve and Vitaliy were tremendous throughout the process. Although we went into the project with the intent of solely replacing the flooring, we quickly realized that the prices were going to allow us to refinish the kitchen (at a fraction of the cost of a new kitchen) and add flooring in the bathroom and laundry room. Avenues made several trips to our house for measurements and discussion prior to beginning the project. They were there throughout the entire project overseeing the work and answering questions and concerns. Vitaliy has an incredible talent for finding what works best in the house. Once the project was completed, Avenues made several trips to our house to make sure that we were satisfied.
Once the project started, any unexpected issues were brought to our attention. Things that other contractors would have ignored or would have agreed to address for a significant upcharge were addressed professionally and without significant cost to us. Items that needed to be replaced (including flooring) were completed immediately.
We couldn't be happier with how everything turned out. While the quality of the product and installation were both excellent, the service we received was outstanding. We've never had an issue that's not been satisfactorily addressed.
They will be the first call I make for our next project.
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"Very well, the bathroom is beautiful and it all tiled."