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"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Well done. I needed a roofer who could work well with a solar installer. F Construction did the job. Excellent work on a tricky surface where three ridges met."

"Home Genius replaced a roof and gutters on my single family home and detached garage. Each job was professionally done and completed in one day each. The roof replacement required the Home Genius team to remove the snow to remove and replace shingles. This was accomplished with speed and efficiency. The gutters were installed in less than one day and included gutter guards. The roof and gutters both have outstanding warranties. I highly recommnend you consider Home Genius."

"Service was fast, accurate, and courteous.   Price was fair.   Mr.  Squitieri picked up, repaired, and returned my snow blower in just two days.   I am absolutely satisfied with his service.   First Class all the way.  I will use his service again and recommend him without reservation."

"The folks at All Exteriors were VERY good. They answered the first call to them, made an appointment and a representative arrived ahead of time to do the repair work needed. The job could have neen completed withtn three hours of my initial call but the craftsman who was doing the repair did not like the match of his available parts to what was on our home. He said they woyuld make the correct sized piece and replace it for a better appearance to our home. He was right! The repair looks great and they DID NOT charge extra for the making of the new part!"

"Hired for much needed roof replacement. Very quick and easy estimate process, and convenient scheduling to boot. The entire job took just one day, and was completed beyond satisfaction. The roof turned out beautiful, and I’m so impressed with the work that was done for such a great price! Staff was so kind and professional at all times. Highly recommend!"

"

They were awesome.

I shopped windows like crazy. They have their own special window that is very nice and energy efficient.

They scheduled the roof first. Two days later they did my siding and windows.

Excellent cleanup.

They were not the lowest price, but were close. About $1000 higher than the lowest bid.

I highly recommend them to anyone need exterior work done.

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"I never get around to writing up reviews, but Michael did an excellent job and deserves the recognition. He kept me up to date on everything through a very convenient email thread which included discussing the scope of repairs, scheduling, estimate, and updates on arrival. The repair work was completed quickly and thoroughly."

"I contacted 5 top Angie's list exterior painting companies to get estimates for an exterior house painting job. Jorge Lazo of George's Painting Inc. showed up the next day for the estimate while most other companies took a few days for the appointments. George's Painting's estimate was significantly lower than all  other companies. I am talking about 40 % lower. The entire job took 3 days with a crew of about 3-5 persons. They started exactly at 7:00 AM and leave at about 4:00 PM. Jorge showed up every day to check on progress and explained to me about the type of materials used and the repairs performed. Overall, I am very happy with the job they have done. I definitely will use them for future jobs."

For insurance purposes we will only service/repair equipment we install. \n\nI’m told the customer chooses the contractor on Angi and I believe that but I don’t believe that 95% of you can’t even respond in email text or phone call. Please gather your estimates & come to me last. I will beat any price by $1000 or more. I’m only trying to help you bring home that deal your looking for backed by a great company with our industry leading 30 year worry free deductible free warranty. I can’t help you if you can’t respond. \n\nPowur is a solar energy installation company that has installed thousands of residential solar systems across 20 US states since its founding in 2014. Powur has partnered with a number of industry leaders to provide homeowners with quality solar panels, inverters, backup batteries & solar generators, & other energy efficiency upgrades designed to reduce the monthly utility bill as well as help the environment. \n\nPOWUR DIFFERENCE\n\nYour solution to low cost, clean, reliable energy your family can depend on.\nFinancially Secure: Investor backed & Member owned\nExperienced: Over 5,000 successful installations\nDoing Well By Doing Good: Fully certified B-Corp\nValidation: Inc. 5000 Fastest Growing Company in America