Get matched with top in Georgetown, TX

"I called Jack on Tuesday to explore the possibility of installing a new hot water heater.  The old one was beginning to deliver sediment to the down stairs tub in the form of black, gravel like gunk.  He came by that afternoon to explore options for either flushing the existing heater or replacing it.  We  agreed that the best option was simply to replace the old heater since it was so old.  He said he could schedule the installation for Friday morning.  By Thursday the gunk coming into the tub made it unusable.
The next think I knew he informed me that he had a change in his schedule and could install the new heater Thursday afternoon.  He arrived at 3:00 PM and at 5:00 PM we had a new water heater, lines flushed and crystal clear water filling the tub.
This is the fourth time I have used Jack Crew and I will certainly call him again with any of my plumbing needs.
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"Showed up on time, reviewed the entire roof, sealed nail holes and repaired some flashing."

"For starters, I was somehow allowed to purchase a Big Deal through this company even though they didn't service my area. The person I spoke to (I assume it was the owner) was professional about it and said since I had already purchased it he would honor it even though they didn't normally service my area (Leander, bordering Cedar Park). 
My house was built in 2006 so it's not very old. I'm sure the grout has never been cleaned though. They came out and cleaned it and when I got home I literally didn't think they had cleaned anything (my wife was home and saw them clean it though). I called them back, told them I wasn't happy and they said they would come back out for no charge. Again, very professional and much appreciated.
They came back out and this time they used an additional brush to hand scrub the grout after the machine. My wife confirmed that they didn't do this the first time. I spoke to the second cleaner and we found a spot before he started that was tucked away in a corner and obviously clean due to it never really being walked on and he agreed that all of the grout should look like that spot when he was done. After the cleaning the grout is wet and therefore you can't really tell how clean it is. Unfortunately, after it dried it still was not as clean as the clean spot in the corner. However, there was a noticeable improvement between the first and second cleaning."

"I am a general contractor. I have used many plumbers/ac companies in the past. I started using this companies services about 5 yrs ago. Most of my projects are in residential remodels. Although I also deal a lot with restaurants. I wish I would have known about this company earlier. Steven not only knows how to perform, but his knowledge about what is right and wrong sets him apart. I would not hesitate to refer him to any person or contractor that asked me. I continue to use his services. And my remodels show his excellent workmanship."

"Justin’s services went above and beyond. He did an excellent job replacing and having to readjust my pipes. I will be using Austin plumbing Express for all my properties from now on. Excellent work and arrived quickly to remediate my situation. Very Thankful."

"I purchased a "half-day" coupon on Angie's List for $279 and had a list of 5 repair jobs that I figured would take about that long to complete which would make the price worthwhile.  The young repairman who came out (sorry I can't remember his name) did a great job of repairing my front door latch & loose strike plate, and repairing two loose outlets set in the wood siding of my kitchen island.  However, though he tried, he wasn't able to repair my patio umbrella, and said the ceiling fan's noise was an indication that it needed to be replaced rather than repaired.  As a result of only two items actually being repaired, I felt I'd overpaid since I didn't end up needing anyone for a "half day" after all.  That wasn't the fault of the repairman, who was very nice, but I will think twice about buying such an offer again.  It may be better to hire by the job or by the hour.


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"It went beautifully. Not only were the plumbers courteous and knowledgeable, the work was excellent. Their attention to detail was amazing! I would highly recommend them."

"Mark is awesome. Totally professional, efficient and the quality of his workmanship is great. We had an upstairs bathroom that needed a complete remodel. He repaired damage that had occurred to the floor because of a leak, replaced the toilet, tiled the entire bathroom, painted and installed a glass shower door and a new lighting fixture. He finished exactly on schedule, and within our budget. We'll definitely call him again!"

"Fantastic. My grout looks virtually brand new, which is pretty amazing considering it hadn't been professionally cleaned in 13 years. I will definitely have them back in a year, just to make sure it stays looking like it does now."

"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."