Get matched with top basement remodelers in Glen Allen, VA

"I would HIGHLY recommend Hivex to anyone looking to increase the value of their home at an affordable cost that's completely hassle free. From start to finish the team at Hivex was kind and very knowledgeable, and they went above and beyond for our every ask. We sat back and watched the magic take place. Another contractor that we initially received a quote from said putting a door access under our basement stairs would never pass county inspection. Not only did Hivex complete the job no questions asked but it also passed inspection with flying colors. Michael, Bob, Andrea and every crew member was prompt and courteous and followed the set schedule without delay. They happily accepted a work change order towards the end of our project when we changed our minds unexpectedly. We truly don't have enough wonderful things to say about every Hivex employee and the excellence they put behind everything they do. Hiring them to complete the basement of our dreams was the best and easiest decision we've ever made to increase the appeal and value of our home!"

"Our existing Owens Corning wall panels had been damaged in a basement flood. Although the framework and panels had changed since our initial install some 20 years ago, they custom made new panels that fit perfectly. Additionally, they replaced interior doors and repaired drywall. The work was done on our schedule and done to our satisfaction. Their customer service was great. They came back out to adjust a door that wasn't closing perfectly."

"Ken and his team are spot on contractors/subcontractors. Ken is very approachable. If it's something you do not like, he will make it his duty to make you happy."

"If you want to hire a contractor that keeps your money (multiple $K) and didn’t get the job done, this is the one to hire. We hires Trent to build the sunroom. After he presented the plan and we placed a deposit of $5000 to get the job started. He had an architect come to our course drawing the blueprint but we requested changes. In the meanwhile, we have engaged Trent for other small scale projects, such as adding a wall or adding rails to our porch. We paid all the projects in full after the projects are done. However, the main project on sunroom hasn’t made any progress for over 8 months. Our request to the change of the drawing hasn’t been addressed in a concrete manner. Understanding that Trent might have busy schedule and we didn’t want to wait for any longer. We kindly requested to cancel the project, refund is $5000-minus the drawing fee. He agreed to refund in his initial text but then unresponsive for our calls and texts. However, he also didn’t move forward with our project. So, essentially we paid $5000, got a semi-finished blueprint and waited for over a year and nothing was done. His argument was this $5000 was baked into the cost of other projects but we have separate quotes for other projects from him and we’ve paid in full. After we have read other review about failing to refund $2000, it seems a consistent pattern. Please address it ASAP before we bring it to the next level!!"

"The cost was affordable. Siding was done in a timely and professional manner. The crew was very courteous, they started on time each day. There clean up after the job was commendable. Would hire them in the future if needed"

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"First Due (Brandon) was very professional. He went out of his way to come on Saturday morning to install our flat screen."

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!\n

We have the experience and dedication to get the job done right! Specializing in remodeling services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!