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"Technician also corrected long standing problem with an original door jamb for the entry door"

"The work was generally competent, with exceptions mentioned below that remain unremedied. However, dealing with this company has been a very frustrating experience.We signed two successive contracts. The first contract was for some windows and for sliding glass and screen doors for a downstairs porch. The work was okay except that no latch was ever fitted for the receiver of the sliding screen door so it doesn't lock. The second contract was for screen and glass doors for an upstairs balcony. The sliding screen door apparently was installed defectively.But the biggest problem is that the waits for getting anything done with this company are interminable---months in fact. My emails are filled with rigamarole in the general nature of and quot;I thought you were going to be here on Tuesdayand quot; and and quot;I'm still waiting for X.and quot; After the first experience, I thought seriously about changing providers for the second contract, but the press of my business prevented me from getting bids, doing interviews, etc.When we started to use the screen door in the spring (although contracted for in early fall, it had not been installed till the dead of winter) we noticed the installation defect. On May 4 I asked that they send someone out to take a look. Nearly three months later after numerous exchanges, it has become clear that the company is unwilling to even examine the problem, and that I'll have to hire someone else to try to rectify it.Save yourself from ulcers and hire a more prompt company."

"Work was well done. Total final price was less than estimate. I have used before and was pleased with the quality of work then and this time."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Koality was great. Original cedar siding gave out after 35 years. No amount of repair and repainting was going to work. Replaced with James Hardie cement board lap siding, rustic series by Woodtone. Very difficult product to install properly without scratching the factory two-tone paint job. As well replaced 15 of the legacy windows with Pella's. Lots of cuts and detail work in the install. Koality did a really nice job, and their attention to detail and craftsmanship was evident throughout. For reference, recently visited an "open-house" of semi-custom homes near me; the quality of materials and the install that Koality performed on my home was in my opinion far superior to that of these new semi-custom homes that are selling in the $750,000 - $1,000,000 range."

"They repaired some existing hardwood and installed new flooring in a couple of rooms. Did a great job matching new to existing. Looks great"

"Very good service. Was very timely and efficent. Went out of his way to deliver and install my screens, I would reccommend him for any glass or window job. Jerry"

"They did a good job and I'd recommend them. They've done work for us in the past and they do a good job."

"Excellent service, cleaned up completely after installation"

"the service was very detailed oriented and reasonable rate. He's a door expert."