Get matched with top drain line breakage camera locaters in Glencoe, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"After trying several home remedies towards the end of a week we decided to secure professional help on a Saturday. Charlie returned our call within minutes and arranged to come towards the end of the day on Saturday. He explained what he was doing, was efficient, discovered and replaced an unrelated rusted pipe and cleaned up the inevitable unrestrained water from nearby surfaces."

"Went very well. I paid for the rodding and putting a camera in the sewer to see any problems after rodding. Very knowledgeable and professional."

"Tub drain was severely clogged. Thomas quickly and efficiently unclogged the drain and ensured that everything was running smoothly. He cleaned everything up afterwards as well. I will definitely be calling them again when I need a plumber."

"Thomas was amazing. He cleared my drain and also answered any questions that I have. He also was great with my little dogs who were curious. Highly recommend."

"Mattco has been performing repairs and regular plumbing maintenance at my 116 year old Chicago 2-flat for many years. Over time with experience I have gained trust in Mattco Plumbing to get me out of big jams with the plumbing in this old building. Just recently Matt repaired the 2nd floor toilet drain line in the ceiling above my 1st floor bathroom in a very tight spot. I have had other plumbers walk away from the repair or just wanting to do the band aide repair. Matt was able to replace the entire drain line above the ceiling. I watched him do the repair. It wasn't easy, but he got it done. I have peace of mind because I know the repair will last for ever. I'm in my 50th year working and owning an HVAC company. I know a good technician when I see one. I trust in Mattco Plumbing."

"They were professional, took a look at the catch basin and rodded it to get water flowing. Unfortunately the camera showed a lot of roots and the basin has a retainer wall issue. So more work is needed, however they didn't pressure me to do the work now, walked me through the different options to fix and only charged me for the original Angie's list deal to rodd the line. I would hire them again, and just may to do the other work."

"It went great. Chris was everything you would want in a contractor. He was clear with what the problem might be and upfront with a potential cost. He was also courteous and great about communication. We have an older home and ultimately Chris had to do some rodding to clear the floor drain. It was great working with Chris and I would certainly reach out to him again for any future plumbing needs."