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"Mark and the team from New Image Remodeling were excellent. They provided fair, competitive pricing and did absolutely A+ work. We are so happy with our new basement and get nothing but compliments from friends and family on how great it looks. From the start, Mark and team were extremely easy to work with. They were clear and transparent with their communication and always professional & courteous. They did a great job of working within our budget and were very flexible and accommodating even when we requested changes in the scope of work. When minor issues did pop-up (as they always do), Mark & team were on top of them right away, even coming out on the weekend if necessary. I would recommend New Image Remodeling to anyone looking to finish or remodel a portion of their home and they'll be the first call I make for any future projects."

"Dave and the crew did an excellent job with the remodeling job! Highly recommend this crew and will be using them for further projects."

"I would recommend Matrix Basements to any and everyone. Our project manager Rico, was great and was there for us every step of our project."

"When we signed the Matrix contract in June 28,2018 for basement work we were told it would be done the end of October or the first of November 2018. We told them that was good because we go to Arizona the end of December 2018. When we left all that was done was rough: framing, plumbing, electrical and ceiling. In May 2019 Matrix started work again and finally June 17, 2019 the final inspection was done. If Matrix overbooked jobs, Matrix should let the customer the customer know and not leave them hanging. Being overbooked was probably why the drywall job and the soffit run to cover the ceiling beam was less than professional. We give the following grades: grade A to the project manager, the other work teams. grade C to Matrix as a company. Thank you, Jack and Bonnie Childs"

"It went great. Stephen was very reasonable, had our job done in a day, and it looks great. Although our job wasn't extensive, I wanted it done in a timely manner and done right. He also inspected the roof while he was up. I won't hesitate to seek him out for our next project."

"Fantastic! Work was done quickly and efficiently and the employees were very kind and helpful!"

"I gave Andrew some blueprints for a mud kitchen I had found on Etsy and he put it together and stained it within a day! It was the perfect birthday present for my daughter. Would hire again!"

"I told Bob I was in no hurry and he could do it when he had some down time because I realized it was a small job and with the $75 deal I bought I knew he wasn't going to make much money. We spoke in the morning about this. He ended up calling me about 4:00 that afternoon and ask if he could do the job now. I said sure and he was there in a 1/2 hour. Quickly got to work and job was done in about 1 1/2 hours which I thought was fast because none of the doors had deadbolts before and he had to drill out each door. He also gave me some advice on projects I wanted to do in the future. Overall I was impressed and will call him for future projects I can't do myself.
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"Quality work. Trustworthy contractor. We went from a traditional, cramped full bathroom to an open concept with glassed in, frameless shower. Glad we included the heated floor given the cold, winter mornings in Michigan. All of the work was done professionally and to last. We have had work done by many contractors in the past and Ralph David is A+. Highly recommended."

"Excellent service, to say the least!  I ordered a 20kW Generac generator from a nationwide distributor and had it shipped directly to my location.  I poured the concrete pad myself, and bolted the generator down.  While somewhat proficient with electrical wiring, I did not trust that I could do this job without issue.  I contacted VanderHyde (they were listed as the primary West Michigan Generac Dealer) and asked if they could do the wiring for me.  Ryan Hyde came out for the quote and spent nearly two hours at my house talking about the transfer switch.  Generac provided a 200 amp switch, but my house was wired for 150.  We agreed that I would give them my 200 amp automatic transfer switch, and they would order a 150 amp switch as a replacement......and I would cover the split cost.....essentially adding $360 on to my bill.  I was fine with that.  Jason did the install on 11-16-2012 and spent 8.5 hours outside.  One trip to Lowes/Home Depot was needed for additional parts to tie into the existing power meter.  A great guy - I asked numerous questions and he explained what he was doing as he worked.  Once done, he came inside and asked if I wanted to be present for the "firing up" up the generator.  Overall the price was a bit high, but I also understand that I did not purchase the generator from them.  I was able to get the generator new for a little over $5000 online, which resulted in a large overall cost savings....so I expected to pay a bit more for the work I did not feel confident in doing myself.  I felt they did an amazing job and I would gladly call them again as needed for additional electrical work.  One a side note, I lost my original installation paperwork in a basement flood two years ago.  I called the company and had a copy of all paperwork in my email inbox in less than five minutes.  NICE!  Please note:  This review will be listed under "water softeners" and I cannot find a way to change it!
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