
Serving Gloucester, MA and surrounding areas
Approved
In business since 2001
Free estimates
Emergency services offered
"........................."


Serving Gloucester, MA and surrounding areas
Approved
In business since 2001
Free estimates
Emergency services offered
"........................."

Serving Gloucester, MA and surrounding areas
Approved
Super Service Award Winner
In business since 1980
Free estimates
Emergency services offered
"I have had Spencer Home Services work on my house before and they were recently here again on an unrelated issue. Rich came out and solved the problem like any good plumber would. The difference is Rich’s attitude, respectful of our needs and time was outstanding. As a homeowner it’s great to know you can trust your repairman to do a good job. "





+9

Serving Gloucester, MA and surrounding areas
Approved (Corporate)
In business since 1989
Free estimates
Emergency services offered
"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "





+6

Serving Gloucester, MA and surrounding areas
Approved
In business since 2010
Free estimates
Emergency services offered
"Maffei worked out great, they came first to provide a quote, and then returned a few days later once I was ready to complete the work. Both the front office and field technicians were ultra-professional to work with, and I will not hesitate to hire them again in the future."





+6

Serving Gloucester, MA and surrounding areas
In business since 1976
Free estimates
Emergency services offered
"Today I had Paul and Josh returned to my property because of a sewer back up. I previously had Rich and Paul show up before for the same problem. Today, Paul and Josh arrived very timely. They both work diligently to assess the blockage and clear it. It went further out than was expected. I can honestly say Josh and Paul worked very well together and we’re so into completing this mess. I sat there with them the whole time and they were so determined it was amazing to watch. I would definitely give this company a five star rating no problem. The job was more complex but they both remained calm and very confident and they were not leaving till that camera showed a clear passage. In a time where I was concerned because I had tenants, had to shut the water off they worked tirelessly to clear. Rich another technician was there previously and I was very pleased with him. The problem as I said was more complex I will say they explained everything to me. I know a lot about the drain system."

Serving Gloucester, MA and surrounding areas
In business since 2016
Free estimates
Emergency services offered
"I recently had the pleasure of working with Russ at Quality Sewar and Drain Inc. to have my sewer lined using the cutting-edge Hammer Head Blue Light Trenchless System. To say that my experience was exceptional would be an understatement. Russ and his team not only met, but exceeded all expectations. From the moment I contacted Quality Sewar and Drain Inc., Russ demonstrated a level of professionalism and expertise that immediately put me at ease. He took the time to thoroughly explain the entire process, addressing all of my questions and concerns with a depth of knowledge that was truly impressive. The use of the Hammer Head Blue Light Trenchless System was a game changer. This innovative technology allowed for a seamless and non-invasive solution to my sewer issues. No digging, no disruption - just a remarkably efficient process that left my property intact and my sewer system better than ever. What truly set Russ apart, however, was his unwavering commitment to quality and customer satisfaction. Throughout the project, he maintained open lines of communication, ensuring that I was informed and involved every step of the way. His attention to detail was second to none, and it was clear that he took immense pride in his work. Furthermore, the final results were nothing short of spectacular. My sewer system is now functioning flawlessly, and I have the utmost confidence that the work done by Russ and his team will stand the test of time. In addition to his technical prowess, Russ's friendly demeanor and genuine concern for his customers' well-being truly sets him apart. He went above and beyond to ensure that I was not only satisfied with the work, but also comfortable and well-informed throughout the entire process. If you're in need of sewer and drain services, I wholeheartedly recommend Russ at Quality Sewar and Drain Inc. His expertise, professionalism, and dedication to quality are truly unparalleled. Thank you, Russ, for your outstanding work!"

Serving Gloucester, MA and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"James was great! Very professional thoroughly addressed the problem. Would hire again."
Serving Gloucester, MA and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"Great! I called them two days ago after another plumber was a no show, they picked up right away and made an appointment with me for this morning. Greg arrived right on the dot, was friendly, and completed the job quickly and efficiently. Very reasonable rate for the work as well. Very glad I called this company, I would certainly hire them again."
Serving Gloucester, MA and surrounding areas
In business since 1938
Free estimates
Emergency services offered
"They arrived early. That’s usually a good thing. But I had to go out quickly before they arrived. They didn’t call 30 minutes before arriving like they’d promised. So it was hectic off the bat. Not a big deal. But later, when it was determined that I needed some repair work on the system, they were difficult to reach. They took my number down wrong at first. But even after calling several additional times with my correct number, they still took several weeks to get back to me. I hired them because they market themselves as a full-service septic maintenance/repair/engineering company. I got the sense that they didn’t want to deal with me."
Serving Gloucester, MA and surrounding areas
In business since 1985
Free estimates
Emergency services offered
"They were excellent. I had a septic pipe leak into my basement and garage. They came out immediately. They were professional and kind and fixed the issue and the price was very reasonable."
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