Get matched with top water heater repair or service pros in Gloucester, MA

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

"This was an emergency service call. Main water supply pipe from street to our house had failed. They responded to call within 45 minutes, evaluated issue, gave us price, Within another half hour equipment showed up. Staff was friendly professional and efficient. Start to finish from initial phone call to replaced main with running water re-established was just over 4 hours. Really impressive company with great customer service. Thank you!"

"They installed a very complex Bosch Combi furnace and water heater. The precision of the work and the end result was excellent and frankly was very close to a major work of creative art! They did a great job."

At Maffei Plumbing and HVAC, LLC, we are committed to your comfort. With an experienced and qualified staff to provide quick service for any service needed. We can solve any problem with a friendly face. Give us a call for a free estimate.

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again."

"Chris replaced my 75 gallon hot water heater. This is the 2nd time we have used him. Prompt, quality work. Easy to deal with. Will definitely use him again"

"So far so good.  Chris took my call right away and was there the next day to install the water heater.  Tenants are very happy.  We are having a little problem right now with the pilot light extinguishing and Chris has promised to get there as soon as the tenants return from their Christmas vacation.   Follow up:  Chris returned and replaced the faulty water heater.  The new unit is operating perfectly and without any interruption.
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"Had a hot water heater replaced"

"Excellent experience with everything!

Buddy was communicative, friendly, professional and knowledgeable!  I originally hired him to replace a leaky outdoor spigot, which he did so quickly I didn't know he was done!  Afterwards I asked him to look at another spigot, which had several breaks in the old copper piping.  He gave me a price to replace it and did the work right away!  

He was done with everything within an hour and everything works perfectly!  I was so pleased to have a no hassle encounter with a plumber that I would most definitely hire him again or give his information to others.

Just great all around service with a smile!  Thank you, Buddy!
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