Get matched with top swimming pool or accessories repair or service pros in Goodlettsville, TN

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We hired Riverwood Pools to do an in-ground pool and deck renovation and upgrade in the late summer of 2014. After contracting with the company and work had begun, we were informed by the owner, Ted Wyler, that renovations are not as money-making for him as new builds, therefore we were basically a second-rate customer. Along the way there were other small issues (normal with construction and renovations). For the new pool, we utilized some options he did not typically use, but still suggested and sold to us. A few of which created major issues have taken many months to resolve, and one that is still not resolved:
1) He installed blue steps (instead of the typical white), but a chemical used on the concrete coping forms damaged/bleached them which resulted in visible "drips." To fix, he drained the pool to the bottom step and re-filled the pool multiple times while he attempted to resolve with various chemicals and sanding. The marks are still faintly visible. 

2) We converted the pool to saltwater, but he did not install the salt cell unit we requested. He also suggested and sold us a ladder and railing that were not rated for use in salt-water. As soon as they were placed in the water it voided the warranty. By mid-June almost all the finish had flaked off the ladder. We contacted him for a replacement as soon as the first flake came off (early Summer 2015) and have been given excuse after excuse since. 

The last we spoke with him was Spring of this year (when we happened to run into him at lunch in Gallatin). He mentioned getting out of the business, complaining about complications, and gave us the excuse that he needs to get paid on another job in order to pay for and deliver our new railings. He told us he ordered them and they are sitting in the warehouse (which we do not believe). He has yet to return any of our recent attempts to contact him. We have been more than patient with this company and are pursuing dispute resolution. 

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"I considered both fiberglass and gunnite pools.  I could not get the pool size I wanted with an automatic cover in the fiberglass so decided to go with gunnite.  After interviewing 3 companies, I went with Castlerock based on both price and the company representative, Bill Belser.  Bill was helpful, not only during the installation process but also afterwards.  This was my first pool experience and Bill was very responsive to my questions and most often, came out to walk me through various processes in pool maintenance.   I am enjoying the pool immensely and have had no problems with it. I would recommend Castlerock without reservations. 
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"Ana is a hardworking woman, always doing her best work. I was very impressed by the excellent work she did in a such little time. I totally recommend her if you have any small projects at home and do not have the time or energy to do them, I recommend giving her a call. I will definitely hired her for my future cleanings or small projects again."

"Dewy and his team are excellent. Highly knowledgeable about Pool service and function. He and his team are highly responsive and they make sure things are taken care of. I have called upon Dewy many times over the past two years. I will continue to use him for my pool needs He’s the The best pool service person I have had in the past 20 years"

"I was searching Home Warranty providers after a bad experience with my 7 year, soon to be terminated "former" Fidelity Home Warranty service provider. Warranty service providers are essential, for they step in and "act" when life deals you an "Oh Crap" situation like your refrigerator suddenly quits. Every high dollar appliance in a home has a life span that will end whether your prepared for it or not. It's a common occurance that leads to unexpected higher debt concerns while you frantically attempt to save your food from going bad. Got a minimum of $1,700 to get a new one? A truck or a really good friend to borrow theirs to pick it up? Plus time to allow it to achieve proper temperature to transfer your temp sensitive food! Well if you haven't experienced this type of event, in your life, you will! I began by doing some easy research online like searching for best Home Warranty providers. I put some inquiries out to prospective providers and as expected, the sales calls began to ring on my phone. They all have why "they" are the best provider - so take notes and compare policies. Ask whether they cover swimming pools, septic systems, roof repairs etc. So my phone rings with an out-of-state area code and it's Zach from Choice Home Warranty. While on the call, this enthusiastic salesman hit all the "trigger" items I was looking for; *Annual Service Price *Price per claim deductable *Response time You know, all the "need to know" info that helps you make an informative decision. I started paying $550/year 7 years ago in 2014 with my old service provider. The per claim fee was $65. Today in 2022, it's $710/year and $85/claim. Was it worth it you ask? If I figure the math, my total cost over 7 years and only 4 claims was $4,450 or $636/year. This cost paid to replace my pools salt cell and chlorine generator ($1,800 in parts alone), 2 separate Air Conditioner repairs which replaced the coil fan motor, a circuit board replacement, system coil cleansing, relays and a capacitor. (No idea of how much my total cost would have been. I paid $65 twice. Nice huh?) 1 roof repair that replaced the "Cricket", which is a 15' roof section elevational change just below the ridge line. It's important to remember that these repairs don't include "hidden costs" which are personnel and service labor rates. Something you will pay for without a Warranty Service. Here's the best part of the call from this AWESOME salesman. He offered me 6 year "fully transferable", rate locked for life" service policy that when divided out by 6 is LESS THAN WHAT I WAS PAYING ANNUALLY, 7 YEARS AGO!!! So, is a Home Warranty plan a safe bet??? I have a 9 word answer for those without a Choice Home Warranty service plan. YOU BET YOUR DRIPPING SWEATY BUTT CRACK IT IS!!! Props to Zach, YOU DA MAN!!! Tim in Sunny Arizona"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Do you have an ever growing to-do list but no time to get it done? Well Quality Hands is here to help you knock out those little projects around the house just in time for summer! We put quality first with communication and amazing customer service!

"Mike was subcontracted from a local major pool company, but we wish we could have used him directly! He was the only person to consistently show up, return calls, and complete the work. He dug the pool, excavated the yard, removed and replaced a retaining wall with lights, and much more. His work is amazing , and his prices are very reasonable! We would definitely use Mike’s services again!"

We specialize in completely renovating your pool and helping you to enjoy it again, we also build new pools, We renew tile, coping, decks, pool equipment, plaster.\n10+ years in experience.

Since 1988 UBuildIt has empowered Tens of Thousands of homeowners to make their dream home a reality. UBuildIt Tennessee is the Answer to your Building/Remodeling needs. We Deliver when others can’t. With over 150 years of combined construction and project management experience, combined with our local supplier and sub-contractor relationships, there isn’t a project we can’t help you complete.\n\nOur Services:\n - Owner Builder/Remodeler programs (You are the Boss)\n - General Contractors (We are the Boss)\n - Sub-Contractors (Delivering the Dream)\n - Material Suppliers (Builder Discounts included *up to 40% or more off retail)\n - Project Management (Oversight so you don’t have too)\n - Construction Management Consulting (Guiding you on this Journey)\n - Interior Design (Making it all match)\n - Custom BluePrints and Floor Plans (This is your home, right?)\n - Instant Equity (with no mark-ups on material & labor)\n - 100% Financing or 90 Days Same as Cash\n\nGet what you want, not what someone else wants you to have!\nYour Dreams\nOur Experts\nYour Home\nUBuildIt Tennessee