
Serving Boston, MA and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"I purchased a big deal for 8 hours of electrical labor over 2 years prior to the service being performed. The delay was on my end due to personal reasons. They were gracious enough to honor the full value of the deal due to my circumstance. I asked them to work on three issues: a failed 3-way switch, an unsightly CATV wire running along the ceiling through 2 rooms of the house into a 3 season porch and installation of a new floodlight to the back yard. Each of the three issues had an unexpected variable pop up. They were able to diagnose the issue with the 3-way switch was related to a faulty wire in an outlet that was on the same circuit but in a different room. Once they were able to fix the issue with the outlet, they replaced the faulty switches so that the 3-way switch was operable once again. While I knew one outlet was out related to the switch, I forgot to mention it to them which would have been very helpful to them in diagnosing and resolving the issue even quicker. The next item they worked on was the CATV wire. They quickly determined that the wire needed to be routed through a different bay in the wall than the cable provider had punched through. They rerouted the wire and fished it through the basement rather than through a bay that would have required drilling through a structural beam to get into the garage. Since the main issue we had was the unsightly cords, Joe suggested that I move the cable box, outlet and CATV plates to the behind the TV where it all would be hidden. This was a great idea and was well worth extra time and expense. While moving the outlet to behind the TV rather than at the baseboard, they noticed the existing outlet was overloaded. They fixed that issue by turning the 2 outlet plate into a 4 outlet plate thereby bringing the outlet up to code. The last issue they tackled was adding an outside floodlight. We had an existing switch and 2-armed floodlight off of one corner of our screened in porch facing the yard and wanted to add another 2-armed floodlight on the opposite corner. I had initially wanted the second light run through the soffit cavity but Joe looked at it and noted that the structure of the porch would not lend itself to that. He gave me two options to choose from: I could use an existing outlet and have the light be a motion sensor light or I could run a PVC conduit pipe outside from the existing floodlight box to the new floodlight box. I went with option 2 and was very happy with the result. He took care to make sure the boxes were in the same spot in relation to the corner on either side of porch (they look perfectly symmetrical) and used a conduit expansion joint so that fluctuations in temperature will not damage the PVC tube. There was a disconnect on the date of the service - I thought it was for Tuesday 24th and he had it as Wednesday 25th. Thinking back, I think he said Tuesday the 25th, I focused on Tuesday and he focused on the 25th. While it didn't bother me, he and his assistant had what some may consider an unprofessional banter. He offered the advice that I switch out the outlets in the house due to age and how they were wired (back-stabbed vs screwed in). He mentioned that it was an easy homeowner repair if I had the time to do it safely and carefully. He provided an itemized invoice with all supplies listed which are included in the total service cost. I would certainly look to them for future electrical work."









































