Get matched with top basement drainage channels installers in Grand Rapids, MI

"Don was extremely helpful and explained all aspects of the job completely. I would definitely recommend him to anyone."

"Fast, responsive service at a reasonable fee. Kevin explained everything clearly, and the work was completed as promised. I’m completely satisfied."

"They were knowledgeable and very professional throughout the process."

"The quality was a top notch. They did a great job in a timely manner. I appreciate the service. I had no issue. They were professional. They did the job quickly."

"It went well and they worked hard although we thought the price was a little high for the amount of work done. Over all we are satisfied with the results."

"Wonderful, honest, professional!!! Let me start by saying Hank is my guardian angel. Hank, his son, David and crew were a pleasure to work with. Timely, worked hard to install drains on one wall in my basement where water came in during heavy rains. I was quoted $2,200.00. Hank and his crew did an extra 2 feet of drains. When they were finished I asked Hank what amount should I make the check out for and he said, “as I quoted $2,200.00”, I was grateful and very appreciative as I am in a fixed income. I want to add before I found Hank I was quoted $19,300.00 by a major basement waterproofing firm. They were going to put drains on 4 walls of my basement - 3 walls never had issues with water. So when I say, “Hank is my guardian angel”, you understand why! "

"It was a difficult job and they had to dig up the openings. The service was very professional and he installed receivers at a very good price so digging would not be an issue in the future. Their front office staff is very responsive, the service was excellent. I would give them my highest recommendation."

"What made their service so good was their professionalism; they didn't stop working until the job was done. No matter what little problems came up, they kept going. They are excellent, professional, and very pleasant."

"First winter in our new home and woke up on Christmas morning to a cold house. Called Lascko Service and the pleasant dispatcher said I would receive a call from a tech shortly. Within a short time “Connor” called and said he would be here in about 15 minutes. Connor was a life saver….he was very helpful, informative and personable."

"TLDR: Their work failed, causing water damage to my home. Repair crew they sent blamed me for the damage without inspecting it. In September of 2020 we had McDonald Plumbing repair two pipes under the kitchen sink and install a new faucet. On Monday, January 12th 2021 I discovered water was leaking from under the kitchen sink and into my basement home office. When I checked under the kitchen sink, water was spewing from the hoses McDonald Pluming had used to connect the faucet to the water lines. Both hot and cold, every connector from the shutoff valve to the faucet was leaking. I also realized they used a total of four hoses to connect the faucet to the water; two on the hot, two on the cold. After shutting off the water and cleaning up, I inspected the basement area below the kitchen sink. The entire area was waterlogged, warped and spotted with mold including the sub-floor, cross beam and trim around a basement window. It was obvious that this job had been slowly leaking for a very long time. We called McDonald Plumbing and explained the situation. We were told the earliest they could send anybody was Friday. Not wanting to wait that long I began the process of replacing all four of their hoses myself. Half way through this project I was contacted and told somebody would be at my house on Tuesday. At this point I had lost faith in McDonald Plumbing's work and I just wanted somebody to assess the damage their work caused and present me a solution to make things right. Tuesday morning two men from McDonald Plumbing come to my house. I show them photos and video of their original install spewing water. I show them how the two tubes I replaced are no longer leaking, but the two remaining from the original install are still leaking. I explain that I no longer have confidence in their work and all I want to know is “How is the company going to make this right.” The man from McDonald Plumbing claims all they can do is replace the tubes (something I was already doing myself). Without inspecting the damage himself, he proceeds to blame me for the leak and the damage it caused. Holding in my fury, I politely ask him to leave my house. I then call McDonald Plumbing again explaining that I have lost faith in their work and service and that I don't want any representative from they're company in my house again. All I want is a refund for the original work they did and I'll handle any repairs and insurance claims myself. Again, I can no longer trust their work. The service rep I spoke with tells me the only course of action I have is to let an employee from McDonalds pluming back into my house to inspect the damage. Again I explain this isn't happening, as I can't trust any decision making or work they perform. That's where we left it. All I asked for was a $200 refund for the bad work they did. At this point the amount of time they've spent and bad will they generated fighting me has probably cost them more than the measly $200 I'm asking for."