Get matched with top window repair pros in Grand Rapids, OH

"The installation went very well. We had to wait 3 months for an appointment, as they were really booked up, and we are over 100 miles from the factory. The crew showed up on time, and did an excellent job of removing the 77 year old windows that had the original framing. They set the new windows very professionally, and did a great job of caulking. They demonstrated the features and had us use them so we were sure we knew how to work them. We have window air conditioners for our small house, and they re-installed them in a leak-proof frame."

"They did a great job - I love my new window"

"I love the new Windows but the communication needs improved. I'm still waiting on cosmetic repairs."

"The sales rep Tim was very professional and patient with me. Throughout the sales process he listened to all my concerns and explained the process from beginning to end. I know that I would have problems with wood replacement and tim made sure to make note of that. During the install there was a miscommunication with the crew and that lead to inadequate wood repair in the beginning. At this point I called the project manager Walter and explained the situation to him. Shortly after Walter came to my house with the field manager Mike and they both did a more thorough inspection of the wood repair and we came to the solution that best fit my home. After the wood repair incident everything went very smoothly. The crew worked very hard and did beautiful work after they took care of the newly installed wood. Overall the experience good. There was a problem but the way the company responded was great and I was very happy with the final outcome of the project."

"A great crew installed my windows and back door."

"Hired Hanson's to install new windows on my enclosed front porches. Work won't be complete until after the windows are made in about 6 to 12 weeks. Sales rep. Was very kind and very knowledgeable."

"Had great experience from start to finish, windows performed excellent"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Everything was done professionally and they worked with us by communicating and pointing out issues as they came about. We will definitely use them again on our next round of repairs . Very reasonably priced. Did a lot of small jobs for us but everything turned out just great!"

"Dream Green first worked with us in, I believe, 2018, when they landscaped our front yard. We also used Dream Green for spring clean-up, interior household repairs and improvements, and snow removal. In all situations, they were very responsive to all our requests and needs; they were reliable and punctual when appointments were made and kept. Their work is first-class. We will continue to use their services as we appreciate their high-quality work. We enthusiastically recommend Dream Green."