Get matched with top doors (interior) installers and replacers in Greensboro, MD

"THE ROOF WAS REPLACED QUICKLY AND EFFICIENTLY WITH NO WASTE OF MATERIAL OR TIME. THE CLEAN-UP WAS TOTAL AND THEY LEFT ME NOTHING TO DO BUT ENJOY MY HARBOR BLUE ROOF. I HAVE RECEIVED MANY COMPLIMENTS. ONE SUGGESTION IS: SIGNAGE FOR AML WAS NOT PUT ON THE LAWN. THANK YOU CASEY AND YOUR PLEASANT WORKMEN."

As a locally owned business Ace Handyman Services Eastern Shore employs local craftsman who are experienced in their field and trained in exceptional customer service. We back up this up with the support of a national respected brand, 1 year guarantee to give you the peace of mind you deserve. We are bonded, licensed and insured, and all of our employees are background checked and trained.\n

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"The service went extremely well. The price was not the cheapest, but I think it was the best value for the money. I have been tremendously pleased with the service. We had a problem with the screen door on the sliding glass door that I had done. They came out until it was fixed. They eventually had to replace the screen door."

"Was able to get an appointment at my convenience, salesman Jeremy was both knowledgeable and personable. Jeremy helped me get the best equipment for my concerns, and together we determined what pieces could wait until I could afford to add more. I was offered a lifetime servicing plan for the equipment at no cost to me or for replacement. The keypad is an awesome piece of equipment (which Larry installed and did an outstanding job with!) and once it was up, I was sort of sad that I didn't just leave it as a "desk top" option that Larry had mentioned so I could move it around the house with me. In hind sight if I had known more about the benefits of leaving it as a desk top option, I probably would have opted for it. But initially I thought it was a "short cut" to install, which it would not have been. By far the coolest thing about 1st Security's service is the fact that they use alarm.com, from which I can arm and disarm my system from my cell phone. No juggling at the door, sprinting to the keypad, etc. I also have a peace of mind that I have never really had with Front Point, Guardian or other security services since I can actually see my alarm activity online and on the app. The system also allows up to 239 individual passwords that you can assign to family members or others you hire to do work at your home. My only disappointment is with signage for the house. I want 2 security signs for my home (relatively higher crime area) but was given one and told he'd get the other one to me only after I offered to pay for it (which honestly, I should not have to do - the more signs in my yard, the better advertisement for your company). Also they "were out of" window clings/stickers, something I want immediately upon install. Larry said they were on order and he would get the stickers and extra sign to me as soon as they were in. I'll update you on that when I get them."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"We are pleased with the products we received BUT the road from start to finish was long and frustrating. Signed contract 6/11/17, installation was 8/14/17 no biggie except we were told 30 days not 60 and we had to make few calls to press for the date we got. The installer cracked a window during installation. Again no biggie,sh*t happens. The "rush" on the replacement window took several follow up calls to get an another installation date of 9/29/17. My husband takes off, two guys show up without the window and said they thought they were doing a service call. My less then professional conversation with John the manager led to another appointment for the next day. The guy shows up, replaces the window but doesn't have the "j" channel to complete the job. Two days later I get a call to reschedule yet another appointment 2 weeks out and that I had to be home. The rep had no idea the last piece of the work only required outside access and even when I explained he still insisted I needed to be home. One last conversation with the acting manager (I was told John was on vacation) and we were scheduled for the following week which was 10/9/17. The job was completed that day and I was left with pieces of "j" channel in the flower bed. The other criticism would be the length of time spent on hold with customer service; with all the calls I had to make I was NEVER able to complete an entire call on my 15 min. break."

"I am a senior with a background in construction.  After reviewing many contractors and speaking with some of them, I immediately knew I hit the jackpot when I spoke to Danny.
 
1.  He knew exactly what I needed and wanted done when I first spoke to him.  This entailed the replacement, repair, and installation of the items listed above with attention to quality in materials, prevention of future problems, a fair price, and a commitment to starting and showing up once the job was initiated.  Danny exceeded every expectation in these regards!
2.  I silently knew in advance manufacturers, quality and cost of exterior doors (including the french door), storm doors, door locks and deadbolts, leak-proof door sills for 6 inch exterior walls and a leak-proof barrier on the bottom of the door frames.  Without knowing of my preferences, Danny suggested the identical manufacturers and materials I had in mind.  At this juncture, we met and I hired Danny to perform the work.
3.  I am beyond pleased with the outcome of Danny's effort on this project.  As an example of his integrity, he asked me to trust him in the design and installation of an exterior octagonal window in a bathroom.  My wife and I were literally blown away with a handcrafted symmetrical waterproof tunnel and inside wall frame he created - more akin to an artistic piece than a window.
4. Inside work was always minimally invasive using tarps and soft shoes rather than work boots.  Outside and inside cleanup at the end of each work day was respectfully performed leaving no mess.
I would recommend Danny to anyone requiring any kind of interior or exterior installation, modification, or repair as I have seen firsthand examples of his experience, skills, and personal and business ethics.  In fact, Danny is presently working on costs to replace our roof."

"John recommended changing our bathroom to a stronger model. He also recommended removing foil insulation on the basement walls. He was very courteous and helpful."

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."