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"I used Ben Franklin. I think what they do is send out different plumbers on their list. The first one was a bummer. he ripped me off and overcharged. The next time they sent out a different plumber who was an older man. When he heard about my first experience,  He got on the phone and called the company, when they finished the job they took off $400 off of my bill. If I could have that man every time. The first guy totally overcharged me. 

I have some more things to have done, but don't know if I can afford it. I wish I could have the second guy who came out.  I would consider using them again.

The price kind of sting me, the faucet was very expensive. I think thats why the nd plumber called and got me the refund. He used the fair price guarantee. I think $600 for a kitchen faucet is kind of steep myself.  Thats one of the things I complained about to the nd plumber. One of the things being advertised being AL they were going to replace an outside faucet for $79 and the first guy charged me almost $300. 

If Benjamin is just working with several plumbers in my area and they see who is available at the time in my zip code, Unless they have vetted the people themselves personally and know what they are going to do, it isn't such a great deal. 

They did the work I asked, just the pricing between the 2 different plumbers were a bummer. 

I thought $1353 was excessive, replacing an outside water faucet, routing out the pipes from 2 sinks. They told me they couldn't clean out the existing faucet enough for it to work, so I bought the faucet he had in the truck. 

My nd experience was great, came out in time.  For professionalism, the first plumber was overcharging but the second plumber was fair and was good for retired people. 


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"Everything went GREAT! We were very pleased with the work (all our projects) they performed for us. We would definitely hire them again! I highly recommend them! I do have a couple projects lined up for them this spring. I'm looking forward to having them do these projects!"

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Doug, the owner, came out to do my work yesterday. He was informative, helpful, knowledgeable, and precise in his work. He took a few minutes to read any directions to make sure that the job was completed quickly and correctly. I am already planning other tasks for them to complete when I hire them again. They are busy because they do good work, so call them with the intention of planning a week or so out. I highly recommend them; great experience.

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"What an excellent experience! I called Sissi Basement Waterproofing to come out to look at the terribly leaking basement of our recently purchased, more than 100 years old house. Lewis and his team came out that very same day. They walked around in the backyard looking at the gutters, the downspouts, the patio… Then they found why the water went into the basement and made a plan about how to redirect the water flow and waterproof the basement. Next day they provided us with an estimate. There was never any attempt to cause concern or up-sell throughout the whole project. They provided alternatives along with the pluses and minuses of each. They were great to work with. They came on time every day and stayed on budget with the estimate. They were true craftsmen taking pride in their work !! Lewis Team was a real problem solver. There were a lot of challenges to remodel an old basement like ours. They came up with many stable solutions to meet our needs for storage and children’s activity space. We are thrilled with the end result! That level of attention to detail is why I feel moved to share. Well earned 5-stars. Also, their price was very competitive. We highly recommend Sissi Basement Waterproofing to our neighbors and friends."

"Crew was very professional and exceeded our expectations with the project. We love our new countertops! look forward to working with you guys again in the future."

"They were good. They did a good job and I would use them again."

"Anthony cane out Monday to do the work. He suggested that replace the trim board on the house so it would look better. We called our painter who came out this morning and did the trim work.Anthony came back right afterwards and did a great job. I had seen a special price on AL for the faucet of $ 99.00 which is all he'd charge me even though he had to make a second trip and do some work inside the house to make it all work."

"The has done a wonderful on helping restore this 1912 home and I continue to call them back to do more projects and plan to book them for other homes I own. The main drain line was rusted and cracked from the basement floor all the way up to the second floor bathroom, which they replaced. This requires tearing down an old plaster and putting in new drywall that turned out seamless. I decided to turn an old pantry into a laundry room. They ran the plumbing and electrical for the room, framed the old doorway and drywalled it. Many rooms had old switches and outlets that they replaced. Ceiling fans were old and replaced. The former for the attic was missing siding and the windows were falling apart. They resided, painted and installed new windows. They set a new toilet and installed a new vanity which required new water lines. Relocating the vanity also meant running a new switch and installing a new vanity light."

"I had purchased a Big Deal $50 OFF Any Sewer Line Cleaning for $69.50.  They came out and did a really good job and all was fine.  No complaints about their service at all."

"We were on a tight deadline and they were able to meet our timeline. Worked primarily with Randy and Elizabeth pre-construction, then Rex, Jamie and Jen during construction. All interactions were pleasant and professional, and all inquiries were responded to promptly. There were a couple minor issues with our bathroom faucets a few months after completion and they were able to fix these issues promptly and at no additional cost.
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