
Serving Gunpowder, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2005
Free estimates
Warranties offered
"I originally submitted an online inquiry on the provider's website but hadn't heard back after 2 or 3 weeks. Because of the reviews here I decided to give Mr. Handyman another shot and called directly. The person who answered (I'm terrible with names) was very apologetic about the online inquiry issue. I explained what I needed (I only had a rough idea since there were so many little odd jobs like hanging a few pictures, switching out some light bulbs, tightening some fixtures etc...) and I was told exactly what they did and did not provide (turns out almost everything I needed they could do except deal with a minor plumbing issue). The person on the phone was knowledgeable about the services, answered all of my questions and did not simply punt my technical questions to the tech who would be coming. I was able to get an appointment for the next morning and was given a 2 hour time window. I got a 15 minute call ahead and the tech arrived on time as promised. We walked through the house and I explained everything I needed. He got to work right away, was extremely professional and friendly, and was accommodating when I added a few small things in the middle of the job that I had forgotten when we did the walk through. He was also able to answer questions about other services the company provides while he was working (I asked if they do furniture assembly and if he could haul away a few pieces of furniture he was disassembling). One stand out for me was that I was sure I would need to replace a screen door because my dog ran through it and I just needed to know what to order or have Mr. Handyman order and install it, but instead of going to the expense the tech said he could repair it (which he did) at the appointment.
The hourly rate and the fee for the hauling I found to be extremely reasonable for the overall professionalism and quality of the work. The tech worked very efficiently. I would definitely use this company again once I have a few things piled up on my list (the flat fee of $146 for the first hour seems a little steep if you only have one small thing that needs to be done).
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