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"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"Extremely well. Gus is competent, careful, meticulous, knowledgeable, willing, honest, and personable. He takes a no nonsense approach and gets the work done efficiently. He has wide experience and made some worthwhile suggestions for my project. In my case, I particularly appreciated that he was local, available on relatively short notice, and responsive to my somewhat weird circumstances: the project had stalled, and I needed help to move forward."

"Mark kept us informed before during and after the project.  Due to previous damage to the tub Mark had to complete a repair before refinishing. Overall about 7 hours of work. I would not hesitate to use again.
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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Lincoln was A on everything. The only thing is you have to pay in cash for everything, he is an old guy, and don't take checks or charge. He did an tremendous job fixing busted pipes, had lines busted, he gave me an fantastic price, fixed the concrete, and everything. The only thing that I don't like is that they don't take charges, but I was fine with it."

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The job was done with the highest degree of professionalism and the cost was reasonable. I was so pleased that I scheduled a second appointment on 11/23/2015 for power4 rodding and to install bathroom faucet.

The men were pleasant and very professional - in addition they took off their shoes at the door and cleaned up when done. Unfortunately on the job for the bathroom faucet the old pipe to sewer was corroded and they had to go out and get additional parts which they did and the price to correct my issue was reasonable.

This is the best plumbing service I have used in the last 20 years so going forward if I have plumbing work done it will ONLY be done by AAA Walsh and sons.

Galen Edmondson

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"Good, fair, honest people and punctual!!"

"We had been having some sewer line problems in our old home for awhile, had another plumber who did a quick fix but was unresponsive. J. Blanton's team came in to replace some damaged sewer pipe in our home, quoting us about $5000. They were very communicative and got someone out to my home to take a look around and provide an estimate quickly. Shortly after they started the job, they told us that they needed to do additional work, totaling about $4000, which we went ahead with. As they were finishing up the second job, they informed us that the water line into our house was leaking and needed to be replaced, and quoted us $13,500 to replace the water line and the sewer line, though at that point they had no evidence of damage in the sewer line-- sort of a "while we're in there..." 
I reached out to a friend who is a general contractor and another who is a plumber, and received quotes from two other plumbers whose work came recommended by those I trust. The other two estimates came in around $5500-- less than half what we were quoted by J Blanton-- for replacement of the water line into the house, and neither of the other plumbers recommended replacing the sewer line until they could cam the line and see if there was any damage. I asked J Blanton for a revised quote for just the water line-- no sewer line replacement-- which reduced the quote to about $11000-- still double what other companies quoted us.
When I told J Blanton that we received another quote and were going with another company, several of their staff questioned whether the companies that provided the quotes were properly licensed to do the work (they were), if their quote was inclusive of all city permits and inspections required (it was), if they used their own staff or day labor (something that concerned me, but we verified that both companies used their own employees to do the work). 
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Ejector Pump & Sump Pump Installation. Call Wally Blanton Plumbing & Sewer For All Your Plumbing & Drain Cleaning Needs. Our Business Provides Exceptional Service And Offers Small Family Business Prices.\n\nEjector/Sump Pump Installation\nWater Heater Installation\nFaucet Repair/Replace\nDrain Cleaning/Power Rodding\nHydro Jetting\n